I have activate the Closure by customers check on the Team configuration and have two stages: closing process and solved.I have activated the Closure by customers check on the Team configuration and have two folded stages: closing process and solved. Is there a way to determine which of the two stages the ticket moves to when closed by the client? Since it is automatically sent to the stage that is found first and I would like it to be sent to solved instead of the closing process
この質問にフラグが付けられました
4231
ビュー
| 関連投稿 | 返信 | ビュー | 活動 | |
|---|---|---|---|---|
|
|
0
6月 26
|
2 | ||
|
|
0
2月 25
|
3711 | ||
|
|
0
11月 24
|
4155 | ||
|
|
1
8月 24
|
5213 | ||
|
|
2
4月 25
|
4182 |