When configuring automatic lead assignment rules in Odoo CRM 17, I noticed that multiple rules can potentially match the same lead at the same time (e.g., by country, by industry, and by lead score). My question is: what is the exact internal priority logic Odoo uses to resolve these conflicts? Is it based on rule sequence, rule specificity, or something else? Also, if two salespeople have equal capacity and both match the same rule, how does Odoo decide which one gets the lead — is it truly random or is there a hidden tiebreaker? Please specify the Odoo version behavior if it differs between v16 and v17.
Diese Frage wurde gekennzeichnet
1
Antworten
527
Ansichten
ok oui
Diskutieren Sie gerne? Treten Sie bei, statt nur zu lesen!
Erstellen Sie heute ein Konto, um exklusive Funktionen zu nutzen und mit unserer tollen Community zu interagieren!
Registrieren| Verknüpfte Beiträge | Antworten | Ansichten | Aktivität | |
|---|---|---|---|---|
|
|
1
Jan. 25
|
4664 | ||
|
|
2
Nov. 24
|
4598 | ||
|
|
1
Okt. 23
|
5081 | ||
|
|
0
Aug. 24
|
4877 | ||
|
|
3
Juni 26
|
5132 |