I'm encountering an AttributeError: "'helpdesk.ticket' object has no attribute 'send_stage_change_to_rabbitmq'" when calling `model.send_stage_change_to_rabbitmq()`.

CandidRoot Solutions

for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
    rec['state'] = 'delayed'
Hello Francisco Mendez

Activate debug or developer mode and go to Settings --> Technical --> Scheduled Actions --> create new record  as per following screenshot.



for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
    rec['state'] = 'delayed'


Let us know if you still need any help on this, Thanks,

Thanks & Regards,


CandidRoot Solutions Pvt. Ltd.
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SIBIC, TALAICHE Abdelmalek

thank you, it worked for me

Francisco Mendez

Författare

thanks, it worked correctly

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CandidRoot Solutions Pvt. Ltd.

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