I'm encountering an AttributeError: "'helpdesk.ticket' object has no attribute 'send_stage_change_to_rabbitmq'" when calling `model.send_stage_change_to_rabbitmq()`.

CandidRoot Solutions

for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
    rec['state'] = 'delayed'
Hello Francisco Mendez

Activate debug or developer mode and go to Settings --> Technical --> Scheduled Actions --> create new record  as per following screenshot.



for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
    rec['state'] = 'delayed'


Let us know if you still need any help on this, Thanks,

Thanks & Regards,


CandidRoot Solutions Pvt. Ltd.
Mobile: (+91) 8849036209
Email: info@candidroot.com
Skype: live:candidroot
Web: https://www.candidroot.com
Address: 1229-1230, Iconic Shyamal, Near Shyamal Cross Road, Ahmedabad, Gujarat 380015

SIBIC, TALAICHE Abdelmalek

thank you, it worked for me

Francisco Mendez

Autor

thanks, it worked correctly

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