MBT S.A.
Client description
MBT is a mission-driven company supporting people with reduced mobility (PRM) through two main services:
Tailored transportation adapted to the specific needs of each client
Customization of PRM-friendly vehicles, serving both individuals and institutions
Industry
Specialized transport, personal care services, adaptive automotive solutions
Apps used
Sales, Accounting, Project, Studio
Objective
To handle rapid growth by automating key processes (orders, invoicing, payment tracking) while ensuring traceability, responsiveness, and a smooth customer experience.
Challenge
MBT faced multiple operational challenges:
Rising volume of daily transport orders
Risk of invoicing delays or errors
Limited visibility on payment follow-up
High administrative workload for internal teams
Solution
A customized Odoo environment was implemented to digitalize operations:
Automation of PRM transport orders
Automatic planning upon order receipt
Integration with field operations and driver workflows
Automated invoicing & payment follow-up
Invoices generated automatically on the day of service
Automatic reminders for unpaid invoices
Real-time tracking of outstanding and received payments
Centralized data management
Unified tool to manage customers, orders, invoices, and projects
Quick access to client history and accounting status
Results
Orders planned and invoiced without delay
Significant reduction in unpaid invoices
Teams freed from repetitive administrative tasks
Structured and scalable internal workflows
MBT is now ready to expand with new services, such as eCommerce or a vehicle configurator for PRM clients
