Prolatio BV
Prolatio is a service-oriented company specialising in industrial process heating, working with leading brands such as Honeywell, Maxon, Eclipse and Kromschröder. Their experienced technicians support customers by analysing systems, solving issues and improving performance.
The Challenge
Coordinating technical interventions, customer communication and internal processes required a more structured and centralised approach.
dear digital’s Solutions
dear digital implemented Odoo as a central ERP system to support service management, customer tracking and administrative processes, creating a more connected workflow.
The Results
Prolatio now operates with clearer service processes, improved coordination and better visibility, enabling higher efficiency and reduced downtime for their customers.