BV REIN WATER
Nord Rain Water (NRW) specializes in water treatment systems and public pool construction, operating as a service firm that rebrands and sells products while also offering extensive maintenance and repair services. With a focus on both B2C and B2B clients, they provide solutions ranging from water softeners to large-scale public pool projects.
The challenge
NRW was hindered by a fragmented system of manual processes, using Word for quotations and Excel for scheduling. This resulted in significant inefficiencies, with technicians unable to update records in the field and a lack of real-time visibility into operations, which slowed down service delivery and increased administrative overhead.
dear digital’s solutions
dear digital implemented a full Odoo solution to centralize NRW’s operations. This included developing an integrated planning module for geographical scheduling and enabling technicians to update customer records on tablets in the field. Additionally, we set up Odoo Sign for a more efficient contract process.
The results
With these solutions, NRW has achieved a more streamlined and efficient workflow. The new system centralizes quotations and planning, while also empowering technicians to manage their tasks and customer data directly from the field. This has led to faster service delivery, improved data accuracy, and a significant reduction in administrative tasks.
