In Odoo.sh v18, when I create a sale in POS, the invoice automatically emails to the customer no matter the payment method selected [cash, credit card, check, or Net Terms], even when I don't hit the arrow under "Print Full Receipt". I want to control when an email is sent and when it is not. Sometimes an account will have a charge account on Net30 payment terms but the field tech will pay with a credit card so the invoice does not need emailed to the accounts payable department. Any recommendations on what to try to disable the auto sending of emails?
This question has been flagged
1
Respondre
621
Vistes
Hello Rexann,
Yes, this behavior is not standard in Odoo POS and is usually driven by configuration or a custom setup.
You can start by checking:
- POS settings related to invoicing and email sending
- Any Automated Actions or Server Actions that may be triggering email on invoice creation
- Custom modules or Odoo.sh-specific logic that could be enforcing this behavior
By default, Odoo allows manual control over sending receipts/invoices, so disabling or adjusting the trigger should resolve this.
If needed, a small customization can ensure emails are only sent when explicitly triggered.
Hope this works for you! Feel free to reach out for further discussion.
Regards,
Zehntech Technologies Inc.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Registrar-se| Related Posts | Respostes | Vistes | Activitat | |
|---|---|---|---|---|
|
1
de set. 22
|
9570 | ||
|
0
de març 17
|
3956 | ||
|
2
de maig 26
|
935 | ||
|
3
de maig 26
|
9360 | ||
|
2
de des. 25
|
1211 |
