Deactivate Auto-Email on POS

Question

In Odoo.sh v18, when I create a sale in POS, the invoice automatically emails to the customer no matter the payment method selected [cash, credit card, check, or Net Terms], even when I don't hit the arrow under "Print Full Receipt".  I want to control when an email is sent and when it is not.  Sometimes an account will have a charge account on Net30 payment terms but the field tech will pay with a credit card so the invoice does not need emailed to the accounts payable department.  Any recommen

Zehntech Technologies Inc. · Answer

Hello Rexann,
Yes, this behavior is not standard in Odoo POS and is usually driven by configuration or a custom setup.
You can start by checking:

POS settings related to invoicing and email sending

Any Automated Actions or Server Actions that may be triggering email on invoice creation

Custom modules or Odoo.sh-specific logic that could be enforcing this behavior
By default, Odoo allows manual control over sending receipts/invoices, so disabling or adjusting the trigger should resolve this.
I

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