In Odoo.sh v18, when I create a sale in POS, the invoice automatically emails to the customer no matter the payment method selected [cash, credit card, check, or Net Terms], even when I don't hit the arrow under "Print Full Receipt". I want to control when an email is sent and when it is not. Sometimes an account will have a charge account on Net30 payment terms but the field tech will pay with a credit card so the invoice does not need emailed to the accounts payable department. Any recommendations on what to try to disable the auto sending of emails?
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Hello Rexann,
Yes, this behavior is not standard in Odoo POS and is usually driven by configuration or a custom setup.
You can start by checking:
- POS settings related to invoicing and email sending
- Any Automated Actions or Server Actions that may be triggering email on invoice creation
- Custom modules or Odoo.sh-specific logic that could be enforcing this behavior
By default, Odoo allows manual control over sending receipts/invoices, so disabling or adjusting the trigger should resolve this.
If needed, a small customization can ensure emails are only sent when explicitly triggered.
Hope this works for you! Feel free to reach out for further discussion.
Regards,
Zehntech Technologies Inc.
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