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accountingpossession
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O'Spot, Jacques Nicolas

Hi everyone,

I have a problem that I cannot solve. When I'm closing my PoS session, after carrying out a credit note manually from PoS (Order -> Order -> Return Products), it makes me an error message in red, and after it redirects me to the PoS main menu. 

When I want to close manually the PoS session, it says me this : "Missing required account on accountable invoice line"

I saw that a lot of people had the same problem, but I haven't found a way to solve this problem in the topics. I don't know if it's a accounting problem or something else.

Please help me ! Thanks

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Ivan Aragon (ifr)
Best Answer

Hi!

Check that in the settings for the accounting app you have the default accounts for Outstanding Receipts Account & Outstanding Payments Account.

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Faris Fathurrahman

thanks a lot!!!

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Marie Jemine
Best Answer

Hi everyone, 

I just had the same error message but the reason was different. It was none of the solutions mentioned above, but the rounding method of the PoS. 

I could easily fix that in the settings > Rounding method > define accounts for the rounding method. 

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MGtech, Moaaz Gafar
Best Answer

Hi Jacques Nicolas

add journal in u POS config setting 

Thank u 

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