客户成功案例
CTC SAL
CTC SAL, a key company within Lebanon’s AC Holding group, has grown over more than three decades to become the country’s leading distributor of Samsung consumer electronics and home appliances. The company is dedicated to providing exceptional service, expert technical support, and a comprehensive range of products that meet the evolving needs of customers nationwide. Its commitment to quality and reliability has made CTC a trusted name in the electronics and appliances market.EDM is implementing Odoo for CTC, focusing on Payroll and Fleet Management. The solution will improve workforce administration and fleet operations, allowing the company to manage its resources more effectively and maintain the high standards of service and operational excellence that have defined its success. 服务与咨询
Climacond Middle East SAL
Established in 1978, Climacond Middle East SAL is a leading provider of HVAC and mechanical contracting services, offering comprehensive solutions for commercial and industrial projects. To streamline their workforce management and payroll operations, Climacond partnered with us to implement Odoo HR and Payroll, enabling efficient HR processes, accurate payroll management, and improved employee administration. 服务与咨询
Folio & co
About Folio & CoFolio & Co is a distinguished name in contemporary home décor and lifestyle accessories, offering a curated selection of elegant, high-quality products that blend functionality with style. From handcrafted kitchenware to artisanal glassware and decorative accents, Folio & Co brings sophistication into everyday living. Through an immersive online experience and a dedication to design excellence, the brand continues to attract modern consumers seeking beauty, utility, and authenticity.
Challenges
As Folio & Co scaled its eCommerce presence, operational inefficiencies began to emerge behind the scenes. The team relied heavily on disconnected tools and manual processes to manage product listings, order fulfillment, and inventory synchronization with their WooCommerce store. This resulted in product mismatches, delayed updates, and inconsistencies in stock levels between the physical and digital channels. The lack of centralized control made it difficult to manage product lifecycles, export catalog data, or maintain accuracy across platforms.
Solutions
ERP Cloud delivered a seamless integration between Folio & Co’s backend operations and its WooCommerce storefront. The solution automated the synchronization of product data, pricing, inventory levels, and images, eliminating repetitive tasks and reducing the risk of human error. A custom product export wizard was implemented, enabling the team to generate Excel-based catalogs with pricing and high-resolution images on demand.
With real-time visibility into stock levels and a structured publishing flow, Folio & Co regained control over its eCommerce operations. The ERP platform also laid the foundation for future multi-channel expansion and SKU-level analytics.
Thanks to ERP Cloud’s tailored approach, Folio & Co can now focus on creative growth and customer experience, confident in a digital infrastructure that matches the elegance of their brand.
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Haddad Architects
Haddad Architects leverages Odoo to centralize their accounting operations, project management, client coordination, and team tasks.The system supports architectural proposal drafting, timesheet tracking, and simplified client communication for better delivery on design milestones. 服务与咨询
International Prime Group
International Prime Group, based in Lebanon, is a prominent company with a strong presence in multiple sectors. To support its growing workforce and optimize its HR processes, the company implemented Odoo’s standard Payroll and HR modules, including Employees, Time Off, Payroll, Planning, and Attendance. This robust solution helps International Prime Group efficiently manage its HR operations, ensuring smooth and accurate management of employee data, attendance, and payroll. The company continues to expand its operations while prioritizing professionalism and operational efficiency. 服务与咨询
Mohamad Mehio
Mohamad Mehio is a legal office providing notarial services with a focus on accuracy, transparency, and efficient client service.EDM implemented Odoo to manage and streamline the firm’s internal operations. The solution includes Odoo Accounting, Documents, Employees, Attendance, and Time Off, enabling centralized management of financial records, employee data, document workflows, and daily administrative tasks with improved control and efficiency.
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PH-02 International LTD -Phase 02, Malak Hamdan
Industry: Architecture, Business Development, and Technology SolutionsSector: ERP and Strategic Planning
Malak Hamdan is a skilled Business Development Manager, architect, and entrepreneur with over 15 years of experience in architecture, project management, and contract administration. Currently leading initiatives at AIM CE and Phase 02 International Consultants, she specializes in developing business strategies, managing client relationships, and executing strategic plans to achieve organizational goals. With her recent adoption of Odoo, Malak is enhancing her operational efficiency and aligning her business processes with cutting-edge technology solutions.
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Results
Industry: RetailSector: Gas Stations and Supermarkets
Results Company operates an extensive online helpdesk application servicing retailers, including gas stations and supermarkets, across 125 locations in Saudi Arabia and Kuwait. They faced challenges with managing contacts, support tickets, and marketing activities due to disparate systems, leading to inefficiencies and communication gaps. Additionally, their call center integration with the helpdesk application was lacking, resulting in fragmented customer interactions and delayed responses. To address these issues, Azkatech, Odoo Gold Partner, implemented a comprehensive Odoo ERP solution. This solution integrated various business functions into a single platform, including contacts management, helpdesk with SLAs and escalation workflows, a marketing suite with social marketing and marketing automation, and integration with the 3CX phone system for call center operations. This unified approach enabled Results Company to streamline processes, reduce redundancy, and improve efficiency across all departments, enhancing overall customer service and operational performance. 服务与咨询
