Hello Rexann,

Yes, this behavior is not standard in Odoo POS and is usually driven by configuration or a custom setup.

You can start by checking:

• POS settings related to invoicing and email sending
• Any Automated Actions or Server Actions that may be triggering email on invoice creation
• Custom modules or Odoo.sh-specific logic that could be enforcing this behavior

By default, Odoo allows manual control over sending receipts/invoices, so disabling or adjusting the trigger should resolve this.

If needed, a small customization can ensure emails are only sent when explicitly triggered.

Hope this works for you! Feel free to reach out for further discussion.

Regards,

Zehntech Technologies Inc.

santosh.sekwadia@zehntech.com