I'm using Odoo 19 Enterprise Online. I'm trying to create a marketing campaign using Marketing Automation. When creating a template, the ability to change the 'Sent From' address is not possible. It is locked to the user. We use a different email server for our marketing emails, and I need to be able to change it to suit. (Note, I can change which email server it can be sent from without problem).
I have been checking in runbot, and the ability exists in SAAS 18.4, but seems to have been removed in SAAS 19.0
Another thing I noticed was that while creating the email template, it seems to get flagged as 'Sent' straight away, and that may be causing the issue.
Does anyone know of a way to get around the issue?
Deze vraag is gerapporteerd
1
Beantwoorden
1213
Weergaven
Geniet je van het gesprek? Blijf niet alleen lezen, doe ook mee!
Maak vandaag nog een account aan om te profiteren van exclusieve functies en deel uit te maken van onze geweldige community!
Aanmelden| Gerelateerde posts | Antwoorden | Weergaven | Activiteit | |
|---|---|---|---|---|
|
1
dec. 25
|
2909 | ||
|
1
feb. 25
|
9137 | ||
|
14
aug. 20
|
10801 | ||
|
1
jan. 23
|
4979 | ||
|
0
jan. 26
|
6 |
Hmm, interesting. By "It is locked to the user." - you mean that it is like the read only field, right? (trying to confirm I reproduced it correctly).
I'd suggest contacting support, looks like a bug to me.
Yes, Send From email is Read-Only. I can understand that might be the behaviour for someone that only has 'User' status, but I'm an Admin user.
Do you know how and where to submit a bug report?
While in you Odoo Database click your avatar (right upper corner) -> Help. New Page opens, and you'll find "Report a bug" there.