How to refund validated and partially paid invoice in V9 ?

Question

Dear Odoo Experts,
Created an invoice for $ 250.
Customer paid $ 175, So created customer payment for mentioned amount.
Now there is a situation that After few months, I have to refund the Invioce.
So How I should handle this thing ?
As per my knowledge I have unreconcile the customer payment of $ 175.
Then did refund of invoice but entry for $ 175 customer payment is still there.
and refund invoice is created for $ 250 amount.
Please guide me how to handle this case and it is necessary that I h

Ray Carnes · Accepted Answer

*Are you are giving them back the $175 ?:*
1. Reconcile the $250 Refund Invoice with the $250 Customer Invoice (they cancel each other out)
2. Create a payment to represent the $175 you sent back (removing the AR credit).
*Are you keeping the $175 ?:*
1. Reconcile the $250 Refund Invoice with the $250 Customer Invoice (they cancel each other out)
2. Move the AR credit to another account.

Post Terkait	Replies	Tampilan
How to register a payment for purchase receipts in odoo 9? accounting function v9.0	1 Feb 25	4349
The Cash Control Panel (Dashboard) Balance Doesn't Match the General Ledger Balance accounting	2 Jun 26	93
The Cash Control Panel (Dashboard) Balance Doesn't Match the General Ledger Balance accounting	0 Jun 26	4
¿Cómo manejar el período de cierre (Mes 13) y la cancelación de terceros/impuestos en Odoo (Localización Colombia)? accounting	1 Jun 26	195
Error in board and ledger accounting	2 Jun 26	185

Pertanyaan ini telah diberikan tanda

Menikmati diskusi? Jangan hanya membaca, ikuti!