Hello everyone,

I am facing an issue with the Social Marketing app in Odoo 18.

I connected a Facebook Page successfully, and Odoo is able to publish new posts to Facebook without any problem. The page statistics are also being retrieved correctly.

However, Odoo displays a red "Connection Problem" icon next to the Facebook page. In addition, Odoo does not import or display the posts that already exist on the Facebook page. Only the posts published from Odoo appear in the Social Marketing app.

To summarize:

• Facebook page connection completed successfully.
• Publishing posts from Odoo to Facebook works.
• Page statistics are available.
• Existing Facebook posts are not synchronized to Odoo.
• A red "Connection Problem" warning remains visible.

I have already granted all requested Facebook permissions and tried re-synchronizing the account, but the issue persists.

Has anyone experienced a similar problem or found a solution?

Thank you.