Skip to Content
Odoo Menu
  • Log ind
  • Prøv gratis
  • Apps
    Økonomi
    • Bogføring
    • Fakturering
    • Udgifter
    • Regneark (BI)
    • Dokumenter
    • e-Signatur
    Salg
    • CRM
    • Salg
    • POS Butik
    • POS Restaurant
    • Abonnementer
    • Udlejning
    Hjemmeside
    • Hjemmesidebygger
    • e-Handel
    • Blog
    • Forum
    • LiveChat
    • e-Læring
    Forsyningskæde
    • Lagerbeholdning
    • Produktion
    • PLM
    • Indkøb
    • Vedligeholdelse
    • Kvalitet
    HR
    • Medarbejdere
    • Rekruttering
    • Fravær
    • Medarbejdersamtaler
    • Anbefalinger
    • Flåde
    Marketing
    • Markedsføring på sociale medier
    • E-mailmarketing
    • SMS-marketing
    • Arrangementer
    • Automatiseret marketing
    • Spørgeundersøgelser
    Tjenester
    • Projekt
    • Timesedler
    • Udkørende Service
    • Kundeservice
    • Planlægning
    • Aftaler
    Produktivitet
    • Dialog
    • Kunstig intelligens
    • IoT
    • VoIP
    • Vidensdeling
    • WhatsApp
    Tredjepartsapps Odoo Studio Odoo Cloud-platform
  • Brancher
    Detailhandel
    • Boghandel
    • Tøjforretning
    • Møbelforretning
    • Dagligvarebutik
    • Byggemarked
    • Legetøjsforretning
    Mad og værtsskab
    • Bar og pub
    • Restaurant
    • Fastfood
    • Gæstehus
    • Drikkevareforhandler
    • Hotel
    Ejendom
    • Ejendomsmægler
    • Arkitektfirma
    • Byggeri
    • Ejendomsadministration
    • Havearbejde
    • Boligejerforening
    Rådgivning
    • Regnskabsfirma
    • Odoo-partner
    • Marketingbureau
    • Advokatfirma
    • Rekruttering
    • Audit & certificering
    Produktion
    • Tekstil
    • Metal
    • Møbler
    • Fødevareproduktion
    • Bryggeri
    • Firmagave
    Heldbred & Fitness
    • Sportsklub
    • Optiker
    • Fitnesscenter
    • Kosmetolog
    • Apotek
    • Frisør
    Håndværk
    • Handyman
    • IT-hardware og support
    • Solenergisystemer
    • Skomager
    • Rengøringsservicer
    • VVS- og ventilationsservice
    Andet
    • Nonprofitorganisation
    • Miljøagentur
    • Udlejning af billboards
    • Fotografi
    • Cykeludlejning
    • Softwareforhandler
    Gennemse alle brancher
  • Community
    Få mere at vide
    • Tutorials
    • Dokumentation
    • Certificeringer
    • Oplæring
    • Blog
    • Podcast
    Bliv klogere
    • Udannelselsesprogram
    • Scale Up!-forretningsspillet
    • Besøg Odoo
    Få softwaren
    • Download
    • Sammenlign versioner
    • Udgaver
    Samarbejde
    • Github
    • Forum
    • Arrangementer
    • Oversættelser
    • Bliv partner
    • Tjenester til partnere
    • Registrér dit regnskabsfirma
    Modtag tjenester
    • Find en partner
    • Find en bogholder
    • Kontakt en rådgiver
    • Implementeringstjenester
    • Kundereferencer
    • Support
    • Opgraderinger
    Github Youtube Twitter LinkedIn Instagram Facebook Spotify
    +1 (650) 691-3277
    Få en demo
  • Prissætning
  • Hjælp
Du skal være registreret for at interagere med fællesskabet.
Alle bidrag Personer Emblemer
Tags (Vis alle)
odoo accounting v14 pos v15
Om dette forum
Du skal være registreret for at interagere med fællesskabet.
Alle bidrag Personer Emblemer
Tags (Vis alle)
odoo accounting v14 pos v15
Om dette forum
Hjælp

[11] CE - Overpayment workflow is broken -

Tilmeld

Få besked, når der er aktivitet på dette indlæg

Dette spørgsmål er blevet anmeldt
invoicepaymentcredit
3 Besvarelser
5932 Visninger
Avatar
Tommy Lo

An overpayment ends up as an credit that can be applied to any other open Invoice for that customer. So I created a example:

1) Create invoice with overpayment for amount -30.00 

2) I have  30.00  credit for this client (it is a credit on their ACCOUNT)

3) create a new invoice over 100.00  for this particular client, and the creditline with 30.00  is visible

4) I reedem this credit to this invoice -- the Total amount of the invoice should change to 70.00 becose YOU HAVE TO SEND THIS CLIENT A INVOICE Total minus the credit.

5) The Total amount of this invoice keeps on 100.00 -- its not possible to create the correct invoice with the 70.00

Workflow is broken.


What is the current behavior that you observe?

this issue happens on all Odoo versions (enterprise and comunity and online as well)


What would be your expected behavior in this case?

If you reedem a credit on a invoice the Total amount has to change becose you need to create a invoice with the Total minus the Credit. With the current function its not possible to create a invoice with the correct Total amount.

0
Avatar
Kassér
Ermin Trevisan

The total amount is 100 and remains 100 as this is the value of goods or services to be invoiced. Only the amount due is supposed to change.

Avatar
Tommy Lo
Forfatter Bedste svar

@Ermin: In a credit workflow connected to the invoice the Total amount has to change becose this is on the invoice you gonna send to the customer. The Amount Due is not on the invoice (this is just a internal information) and that is fine like it is.

@Ray: yes I agree with you, this is working fine but the concept is wrong. The credit has to change the Total amount as well.


The workflow is like:

1) you create new invoice about 100 bugs you gonna send to the customer X

2) odoo is showing the credit 30 for this customer, you reedem this credit for this invoice

3) you create PDF for this invoice and like to send this invoice to customer -- but you see on invoice that Total is still 100, but you like to send invoice about 70 becose the credit for 30 was used for this invoice.

>> workflow is broken. Its not possible to create invoice with the correct amount of 70



0
Avatar
Kassér
Ray Carnes

I understand what you want. I disagree Odoo is broken. I haven't been asked to have it work this way.

Tommy Lo
Forfatter

After a while of research I found out that Odoo recognizes that this is a workflow lack. For the enterprise version they made a improovement that you can show the amount due line on the invoice as well -- now this feature makes sense and you can create a correct invoice for the client including the credit line.

I'm looking now for a solution with community v10, if someon has it done already, please share it here. I would apprechiate

Tommy Lo
Forfatter

here you can see the video how it works correctly in enterprise

https://www.clixmedia.ch/Jul6201811_58AM.webm

Tommy Lo
Forfatter

The link for the video was broken...here the new one

https://drive.google.com/file/d/1mvBZNAAPMUCVd-KwDdk7-ST83u91o6ND/view?usp=sharing

Avatar
Ray Carnes
Bedste svar

I just tried this and it worked fine.

After creating the first Invoice and overpaying it, this is what is shown at the bottom of the second Invoice BEFORE applying the credit:



This is what is shown AFTER applying the credit:



This is what is shown to the Customer when they are emailed the second Invoice:


Perhaps you have something misconfigured?  Check how this works on http://runbot.odoo.com to verify on a correctly configured system.


0
Avatar
Kassér
Kan du lide at diskutere? Læs ikke bare med, deltag aktivt i debatten!

Opret en konto i dag for at få glæde af eksklusive funktioner, og bliv en del af vores skønne fællesskab!

Tilmeld dig
Relaterede indlæg Besvarelser Visninger Aktivitet
It's possible to configure payment day?
invoice payment credit
Avatar
0
jan. 24
5441
How to postpone an invoice due payment
invoice payment
Avatar
0
apr. 26
1
How do I mark a "partial" invoice as paid, for real? Løst
invoice payment
Avatar
1
nov. 25
4113
How to create a payment for an invoice from python code in odoo15
invoice payment
Avatar
Avatar
1
okt. 25
7830
How can you pay with write off
invoice payment
Avatar
Avatar
1
okt. 22
13933
Community
  • Tutorials
  • Dokumentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Oversættelser
Tjenester
  • Odoo.sh-hosting
  • Support
  • Opgradere
  • Individuelt tilpasset udvikling
  • Uddannelse
  • Find en bogholder
  • Find en partner
  • Bliv partner
Om os
  • Vores virksomhed
  • Brandaktiver
  • Kontakt os
  • Stillinger
  • Arrangementer
  • Podcast
  • Blog
  • Kunder
  • Juridiske dokumenter • Privatlivspolitik
  • Sikkerhedspolitik
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk Slovenščina Español (América Latina) Español Svenska ภาษาไทย Türkçe українська Tiếng Việt

Odoo er en samling open source-forretningsapps, der dækker alle dine virksomhedsbehov – lige fra CRM, e-handel og bogføring til lagerstyring, POS, projektledelse og meget mere.

Det unikke ved Odoo er, at systemet både er brugervenligt og fuldt integreret.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now