I am currently facing a critical, unresolved payment issue with my @Odoo account. Despite raising a formal support ticket # 6243278 and reaching out to our Account Manager multiple times over the past one month, but still the matter is not resolved. Following is the detail:

"The payment was transferred to Odoo India based upon the bank details mentioned on the quotation. The Account Manager should have provided the bank details of Odoo UAE but due to her mistake we transferred the amount to Odoo India. Now there seems to be some issue within the Odoo Finance Teams who doesn't want to update the system expiry date. I don't know why? From this point onwards the problem started and due to this internal issue of Odoo we're suffering. Unfortunately I'm not getting any solution or a proper feedback neither from the AM or Odoo support".

As a business that relies on our ERP for daily operations, this lack of communication is highly disruptive and frustrating. If anyone from the Odoo Customer Success or Regional Management team can assist in escalating and resolving this immediately, I would greatly appreciate it.