eMerge 銀級

Farmer's Deli is a Malta-based organic food specialist dedicated to supplying discerning customers with the finest quality produce. Sourcing from trusted suppliers in Malta, Sicily, Northern Italy, France, and Spain, all products are fully traceable to their producer and certified under the EU organic farming regulation, ensuring the highest standards of quality and transparency. With a shop in San Gwann and a daily delivery service across Malta and Gozo six days a week, Farmer's Deli offers a personalised, convenient way to bring exceptional organic fruit, vegetables, and ingredients straight to your door.

Fresh produce, short shelf live, weekly arrivals and extensive product list became a real bottleneck for Farmer’s Deli holding back growth. The inability to track products by their expiry date meant that waste was becoming an issue. Ordering without information or by manually checking is laborious. The successful on- line shop operated independently from the shop which created a real challenge, especially for the inventory.

eMerge stepped in with Odoo to offer a comprehensive integrated system from ordering to accounting, automating ordering, tracking food products by the expiry date and allowing management to place orders based on retail data. The shop and the online shop will share the same inventory items with real time stock levels and pricing.

The goal is to drastically reduce waste, eliminate repetitive work, share data across all platforms allowing growth and streamlining Farmer’s Deli business.

Parker Russell Turner is a Malta-based audit, tax, and advisory firm established in 1997, with offices in Birzebbugia and Victoria, Gozo. Offering a broad range of services including
accounting, tax, legal, and business advisory, the firm serves both local and international clients across multiple industries. As a member of Parker Russell International — a global network spanning over 50 countries — the firm combines local expertise with international reach to support businesses and individuals in Malta and beyond.

PRT wanted to streamline communication with their clients ensuring that every communication received is answered in a timely manner and offers visibility of such communication within the team without the need to cc their emails.

eMerge centralised client communication through Odoo Helpdesk. This allowed customers to channel their communication to a department within PRT. With automated rules, tickets are assigned to staff who in turn reply to customers through the same helpdesk.

With Odoo ERP, PRT have been able to reply to all queries received, leaving no message unanswered. Management were able to determine the busiest departments and make business decisions to meet the needs while staff was able to track all the communication about a specific issue.

PRT realised the potential of Odoo and their partnership with eMerge, that they have extended their order to include Accounting, Sales, CRM, Marketing, Website, Project, Timesheet and other apps. Furthermore, PRT started implementing Odoo Accounting for all their accounting and auditing clients. eMerge aims to achieve this by a mix of standard features and customised development was used to fulfil the tasks.

Rental Manager is a property management organisation with a clear promise to property owners: hand us the keys, and we'll handle everything. From short-let listings on Airbnb, Booking.com, and VRBO to long-let management and their own booking platform www.maltastays.com.mt, Rental Manager operates across multiple channels simultaneously.

As they set their sights on ambitious growth, their existing setup couldn't keep pace. They needed a platform that could start lean and scale fast — one that unified social media, website management, lead generation, and client communication under a single roof.

eMerge tailored Odoo specifically for the dynamic world of property management. Rather than forcing Rental Manager into an off-the-shelf mould, eMerge configured a bespoke suite of core modules — CRM, Sales, Accounting, Field Services, Social Marketing, Sign, and Website — all working seamlessly together.

Since going live with Odoo, Rental Manager has transformed the way they operate:
Streamlined communication across all stakeholders — owners, guests, and service teams
Increased online visibility driving a consistent pipeline of new leads
Structured operations replacing manual, fragmented processes
Faster, easier billing with online payment capabilities that get them paid quicker

Sepoy Engineering Ltd is a Malta-based marine engineering company with over 20 years of experience delivering bespoke services to a range of high-end clients. The company offers a comprehensive suite of services including investigation and inspection of machinery and equipment, maintenance, servicing and repairs, procurement of spare parts and engines, sales of new and second-hand machinery, offshore repair services, and general marine repair works.

As authorised distributors of ZF Marine through Oceans Malta Europe, Sepoy Engineering combines technical expertise with access to quality branded products, making them a reliable one-stop partner for the maritime industry in Malta and beyond.

Sepoy wanted a structured system which would eliminate paperwork and streamline the process from order to invoicing. Inventory needed to be managed and tracked with serial
numbers and allocated to clients. Projects, timesheets,planning, job sheets and delivery notes needed to be streamlined offering a flow to facilitate client invoicing.

To address the challenges of Sepoy Engineering, eMerge implemented various Odoo apps which included Accounting, Sales, Projects, Timesheets, Field Services and Inventory.
This has facilitated Sepoy’s Engineering daily operations, digitised paper work and inventory structured and tracked accordingly.

SF Door Styles is a Malta-based specialist in bespoke solid wood doors, established in 1998 and operating from their workshop in Luqa. With over 26 years of craftsmanship and a portfolio of more than 500 unique designs, the company combines traditional woodworking values with innovative design to create doors that are both functional and timeless. 

Their offering extends beyond manufacturing, encompassing design consultation, expert precision fitting, and a white-glove delivery service — making them a complete, end-to-end partner for homeowners and developers seeking quality and character in every detail.

SF Doors wanted to streamline their quotation to installation process by bringing together sales, manufacturing, delivery, installation and accounting into an approved flow. With a mix of own workers and sub-contractors, it was imperative to keep track of the various stages and responsibilities. Inventory was not accounted for on an ongoing basis making ordering a guesswork.

eMerge stepped in to understand the flow and design an Odoo implementation to streamline the various processes and offer a solution to the challenges faced. Inventory, Accounting, Manufacturing, Field Services, Sales, Purchase were implemented to achieve the required outcome.

SF Doors has drastically improved their quotation, sales and deposit process by digitising the whole process. Inventory is being tracked on a daily basis with real time valuation and re- ordering rules. The delivery and installation process offers full traceability making invoicing easy to follow and recording in the Accounting app.

Tal-Maghtab Construction (TMC) is one of Malta's leading civil engineering and construction companies, established in March 1990 with the mission to serve the building industry in all aspects. With over 1,000 projects completed, the company offers a comprehensive range of services including construction, excavation, road works, marine works, landscaping, restoration, and crane and equipment hire, as well as products such as ready-mix concrete, concrete blocks, and steel structures. Recognised by clients including government ministries, the Water Services Corporation, and Bank of Valletta, TMC has earned a strong reputation for professionalism, reliability, and quality workmanship — making it a trusted partner for major infrastructure and civil engineering projects across the island.

TMC wanted to build a strong company-wide ERP system with a focus on project profitability, department profitability, project management, manufacturing, fleet management and
maintenance, inventory and an Accounting app which can be used from anywhere, anytime.

eMerge designed an Odoo implementation with a mix of standard features and customised developments to fulfil TMC requirements. The kick-off of the project was the Accounting app to compliment the financial year end.

By the end of the implementation, TMC will have a clear visibility on project profitability. Management decisions will be taken on clear and updated data elevated from departments and projects. Inventory will be tracked and the fleet of heavy machinery regularly serviced as
required.

WDM International is a Malta-based full-service firm offering legal, tax, audit, and advisory services to local and international clients. With expertise spanning corporate law, international tax, financial services, investment funds, shipping, aviation, gaming, and Malta residence and citizenship programmes, WDM International serves as a trusted one-stop partner for businesses and individuals looking to establish or grow their presence in Malta and beyond.

WDM wanted to streamline the process from timesheet recording to invoicing making sure that all time is billed in a timely manner. This system would eliminate repetitive work, offer an approval system and connect to an accounting application.

eMerge implemented various Odoo modules including Accounting, CRM, Sales, Project, TimeSheet, Helpdesk, Document & Sign to offer WDM a single platform for all their requirements, streamlining their processes and client communication, structuring the data flow and offer flexibility and accountability. A mix of standard features and customised development was used to fulfil the tasks.

With Odoo ERP, WDM were able to become more efficient and utilising more human resources into their core business rather than repetitive tasks. WDM is now looking forward for the introduction of Marketing and Website . Being an Accountancy and Audit firm WDM recognised the potential of Odoo Accounting app which they have decided to use for all their clients.

eMerge is a Malta-based IT solutions provider specialising in the SME market, offering a comprehensive one-stop-shop for managed services, IT infrastructure, security, cloud solutions, and hardware and software. With an energetic team of specialised IT engineers, the company serves both local and international clients across a range of industries — from energy to healthcare — covering both public and private sector organisations. Focused on customer- driven solutions, eMerge takes the complexity of IT management off its clients' hands, allowing businesses to focus on growth while their systems are kept secure, efficient, and running at their best.

We wanted a system to complement our specific IT industry tool which would be able to streamline orders, delivery, job sheets, invoicing. We were also looking at updating our website, CRM and marketing.

We moved to Odoo with the Accounting app and progressed quickly to CRM, Sales, Purchase, Projects, Timesheet, Field Services and Helpdesk. We are still harnessing the value of Odoo  and Website, Marketing and direct integration with our remote management tool are in the pipeline.

Since moving to Odoo we have further reduced our carbon footprint, increased efficiency and we are offering our clients a clear visibility on the usage of services. We have eliminated bottlenecks and duplication of work when it comes to invoicing. Having a VAT ready report and syncing directly with our banks, we know in real-time our figures too.