Hello Odoo Community,

I am facing a configuration issue related to customer addresses and GST state validation in Odoo and would appreciate your guidance.

Scenario:

• My customer’s main contact has a GST number registered in Maharashtra.

• The billing address is also in Maharashtra.

• The same customer has a delivery (ship-to) address in another state.

• While creating this delivery address under the same contact, Odoo shows a warning that the state should be Maharashtra.

Concern:

As per GST rules, the delivery address can be in a different state, and IGST should apply.

However, due to this validation, I am unable to save the delivery address correctly.

My questions:

1. Is this behavior standard in Odoo for GST-registered contacts?

2. What is the recommended approach in this case?

   • Should we create a separate contact for the delivery address?

   • If yes, how can it remain logically linked to the main customer without affecting reporting and invoicing?

3. Is there any configuration or best practice to allow delivery addresses in other states under the same GST contact?

Any guidance, configuration tips, or community best practices would be very helpful.

Thank you