Hi,

When I access settings using Administrator account, the process is very slow.  I saw conversions icon on the upper right corner was stuck.  The odoo log shows as below:

Traceback (most recent call last):
File "/opt/odoo/odoo14/odoo/http.py", line 639, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/opt/odoo/odoo14/odoo/http.py", line 315, in _handle_exception
raise exception.with_traceback(None) from new_cause
Exception: bus.Bus unavailable
2022-02-18 07:48:04,648 586745 INFO XXX_Shop werkzeug: xx\.xx\.xx\.xx\-\ \-\ \[18/Feb/2022\ 07:48:04\]\ "POST\ /longpolling/poll\ HTTP/1\.1"\ 200\ \-\ 1\ 0\.000\ 0\.005
2022\-02\-18\ 07:48:23,034\ 586745\ ERROR\ XXX_Shop\ odoo\.http:\ Exception\ during\ JSON\ request\ handling\.\
Traceback\ \(most\ recent\ call\ last\):
\ \ File\ "/opt/odoo/odoo14/odoo/addons/base/models/ir_http\.py",\ line\ 237,\ in\ _dispatch
\ \ \ \ result\ =\ request\.dispatch\(\)
\ \ File\ "/opt/odoo/odoo14/odoo/http\.py",\ line\ 683,\ in\ dispatch
\ \ \ \ result\ =\ self\._call_function\(\*\*self\.params\)
\ \ File\ "/opt/odoo/odoo14/odoo/http\.py",\ line\ 359,\ in\ _call_function
\ \ \ \ return\ checked_call\(self\.db,\ \*args,\ \*\*kwargs\)
\ \ File\ "/opt/odoo/odoo14/odoo/service/model\.py",\ line\ 94,\ in\ wrapper
\ \ \ \ return\ f\(dbname,\ \*args,\ \*\*kwargs\)
\ \ File\ "/opt/odoo/odoo14/odoo/http\.py",\ line\ 347,\ in\ checked_call
\ \ \ \ result\ =\ self\.endpoint\(\*a,\ \*\*kw\)
\ \ File\ "/opt/odoo/odoo14/odoo/http\.py",\ line\ 912,\ in\ __call__
\ \ \ \ return\ self\.method\(\*args,\ \*\*kw\)
\ \ File\ "/opt/odoo/odoo14/odoo/http\.py",\ line\ 531,\ in\ response_wrap
\ \ \ \ response\ =\ f\(\*args,\ \*\*kw\)
\ \ File\ "/opt/odoo/odoo14/addons/bus/controllers/main\.py",\ line\ 35,\ in\ poll
\ \ \ \ raise\ Exception\("bus\.Bus\ unavailable"\)
Exception

The\ above\ exception\ was\ the\ direct\ cause\ of\ the\ following\ exception:

Traceback\ \(most\ recent\ call\ last\):
\ \ File\ "/opt/odoo/odoo14/odoo/http\.py",\ line\ 639,\ in\ _handle_exception
\ \ \ \ return\ super\(JsonRequest,\ self\)\._handle_exception\(exception\)
\ \ File\ "/opt/odoo/odoo14/odoo/http\.py",\ line\ 315,\ in\ _handle_exception
\ \ \ \ raise\ exception\.with_traceback\(None\)\ from\ new_cause
Exception:\ bus\.Bus\ unavailable
2022\-02\-18\ 07:48:23,036\ 586745\ INFO\ XXX_Shop\ werkzeug:\ xx.xx.xx.xx - - [18/Feb/2022 07:48:23] "POST /longpolling/poll HTTP/1.1" 200 - 1 0.000 0.004
2022-02-18 07:48:44,607 586745 ERROR XXX_Shop odoo.http: Exception during JSON request handling.
Traceback (most recent call last):
File "/opt/odoo/odoo14/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
result = request.dispatch()
File "/opt/odoo/odoo14/odoo/http.py", line 683, in dispatch
result = self._call_function(**self.params)
File "/opt/odoo/odoo14/odoo/http.py", line 359, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/opt/odoo/odoo14/odoo/service/model.py", line 94, in wrapper
return f(dbname, *args, **kwargs)
File "/opt/odoo/odoo14/odoo/http.py", line 347, in checked_call
result = self.endpoint(*a, **kw)
File "/opt/odoo/odoo14/odoo/http.py", line 912, in __call__
return self.method(*args, **kw)
File "/opt/odoo/odoo14/odoo/http.py", line 531, in response_wrap
response = f(*args, **kw)
File "/opt/odoo/odoo14/addons/bus/controllers/main.py", line 35, in poll
raise Exception("bus.Bus unavailable")
Exception

Thanks,

Wilson