while converting from lead to opportunity

Question

Email address in the Lead changed to admin email while converting from lead to opportunity automatically. The user has converted the lead into the opportunity and his email address automatically changed to admin email address! Why it happens?

Srikesh Infotech, Gayathri · Answer

@Muhammad Hassan
You are mentioning that it happens only for few leads
So, Try to Find the reason behind that by checking the Lead details - Like City , State or email domain
You may find the Reason for that
or else share your Screenshot - so that , it will be easy for us to answer your question

Self Employed, Muhammad Hassan · Answer

I don't Have enough karma to comment on your answers,
I'm using Odoo 15.
My problem is that a salesperson converted a lead into an opportunity, and the email address of the client is automatically converted into the admin email. it is happening only in a few leads.
I don't know how to reproduce it.

Perz, ODOO_Aspirant · Answer

Can u please provide  ODOO Version details -Is it 14? and is it SH

Tim Kieft (Radical Fanatics) · Answer

Can you provide a little bit more details? Is this something that can be reproduced? What are the steps to reproduce it? What version / edition of Odoo are you working in?

İlgili Gönderiler	Cevaplar	Görünümler
How to filter domain in CRM pipeline won by user Çözüldü crm crm.lead CRM	1 Ağu 21	4477
Redes sociales en Odoo v17 crm social_network crm_lead CRM	0 Nis 24	2457
Disable create button on CRM Çözüldü crm crm.lead odoo12 CRM	1 Şub 23	3544
CRM Phone and Email Updates crm opportunity	0 Ara 25	2944
How to Connect Meta Lead to Odoo CRM crm crm_lead	2 Kas 25	3709

Bu soru işaretlendi

Tartışma hoşunuza mı gidiyor? Sadece okumakla kalmayın, katılın!