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outgoing mail configuration showing error

error outgoing email connection congiguration

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sneha antony

I tried to configure the out going emails following the usual steps. Steps were Step 1: Enter the description for which e-mail you want (Eg: company@gmail.com)

Step 2: From your email,select the settings and click Forwarding and POP/IMAP

Step 3: Select the check box âEnable POP for mail that arrives from now onâ and click configuration instructions

Step 4: Select the check box âI want to enable POPâ

Step 5: Select the check box âOtherâ there by you get Standard Configuration instructions(Outgoing and incoming mail servers)

Step 6: From Outgoing Mail (SMTP) Server â requires TLS or SSL , copy âsmtp.gmail.comâ and paste in your SMTP Server

Step 7: Select Connection Security as SSL/TLS

Step 8: Enter your full Email id as User name (Eg: company@gmail.com)

Step 9: Enter your Email password

Step 10: Click Test Connection,all settings are correct then showing a pop up message

Step 11: Then Save.

But after following the steps to configure the outgoing emails and when clicked on Test Connection button ,following OpenErp Warning is generated.

Connection Test Failed!

Here is what we got instead: -2 Name or service not known What might be the possible reason for the error?

Smart Way

Bästa svar

Try to enable Access for less secure apps

lancho

Thanh you very much

Frisk Julia

Is this for Microsoft 365 please?

CÔNG TY TNHH SKY ERP

For gmail, you should using app password, and for the app password, if you have already make a connection using app password in anoher application, then the app password will not work on the 2nd application. So the best option is you need to generate a new app password then you use it to make connection. I have a blog post here: https://skyerp.net/blog/odoo-erp-3/huong-dan-cau-hinh-gmail-e-gui-va-nhan-email-trong-odoo-32 hope this help

Adil Akbar

Hi you can follow this:

Md. Sajib Ali

video reference here :

denizeka

I found some codes but they do not correspond. I mean the outgoing mail configuration keeps showing errors no matter what.

Mohammed Mansour

You can view this PPT file on slide-share, it will help you in the configuration, and solving your issue.

http://www.slideshare.net/engmohamans/outgoing-mail-servers-configuration

Moleff Consulting Inc, Andrey Baklykov

is there such a presentation for Microsoft 365?

Kris Krnacs

Try to check yor login user eail alias in:

up right corner click on User -> Settings --> email alias

This alias should be a valid SMTP RECOGNIZED email.

Hope it helps!

Sincerely

Krupesh Laiya

Please find the attachment and follow the step:

Description: add name of user
priority: 10
SMTP server: pop.gmail.com
Debugging: True
SMTP port : 465
Connection security: SSL/TSL
User Name: mail id
Password : password of your mail id

and check test connection successfully connection will establish with mail server.

sneha antony

Författare

Hi,followed all the steps but still the same error is shown.Connection Test Failed!

Here is what we got instead: -2 Name or service not known

Annadurai

me too. works fine in odoo 10,9 but not working in v7

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