odoo repair module

Question

Hello,

I want to know when a product is sent back to us for repair, how to put that product in the repair module when it had been sent out from our warehouse stock to the customer? Should I first make a return for the product from customer's location to our warehouse location and then put it in the repair module ? or...?

Thanks a lot in advance

HI · Answer

hello cybrosys i don't see the "create a lot/ serie " option for an article if it has one

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
1. Go to repair module-> create a new one
If
you have the Sales Order for the damaged product, you can mention it in
the Sale Order field. If the product to be repaired comes from a return
order, you can specify it in the Return order field
The location where the product to be repaired is located can be specified in the Location field.
For more information,
https://www.cybrosys.com/odoo/odoo-books/odoo-book-v16/repair-app/ [1]

Hope it helps,

[1] https://www.cybrosys.com/odoo/odoo-books/o

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