How to get reply message display in respective chatter

Question

I have already setup the incoming server and outgoing server as my gmail address.
It work fine. It's able to fetch incoming message to CRM pipelines. But I can't get the reply message in the chatter. Is there something I have missed to set up?

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
The chatter in Odoo sends emails using the email
address of the contact associated with the form you are viewing. For
example, in the case of an opportunity, if there is a related contact,
Odoo will use the email address of that contact. However, by default,
there is no feature to automatically track further reply messages in the
chatter of that record. Implementing this feature would require
customization.

Hope it helps

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