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superuseradminodoo12
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Víctor

A client decided to delete the superadmin user from their Odoo 12 installation, so they're now receiving errors. They created a new user and linked the "Administrator" partner to that user.

For example, when installing the Leaves module they get errors like:

KeyError: ('ir.model.data', <function IrModelData.xmlid_lookup at 0x7f6c422089d8>, 'base.user_admin') 
ValueError: <class 'ValueError'>: "External ID not found in the system: base.user_admin" while evaluating
"[(4, ref('base.user_root')), (4, ref('base.user_admin'))]"
ValueError: External ID not found in the system: base.user_admin

I have tried creating a new user and changing its ID to 2 directly in the res_users table trying to replicate the deleted user, but it doesn't seem to have any effect.

Where does Odoo define which user is the super user if it's not hardcoded by id? Where should I look/what should I change? Any ideas?

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Víctor
Avtor Best Answer

I had to add a new entry in the ir.model.data table with name user_admin and referencing my new user id to fix it (base module, res.users model, res_id 2).


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Bowler, Marlo Jooste

Good day @Victor.
I am trying to install an addon but running into the same failure as per above. I subsequently need to restore the superadmin user as per the comment here.

I am running Odoo 16.0-20241124 (Community Edition).

Pardon my ignorance, but could you please provide me with the detailed steps (sql query) that I need to run to update the table?

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Cristian Camilo Rojas Capera
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I thank you for your help. We were able to solve that problem with your solution

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Dominik Lisiakiewicz
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Hello, have the same issue. Can you provide some more information how to fix it? 

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Vu Ha
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Thanks, Victor

I got the same problem on Odoo 13 and fixed that following your suggestion

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Hilar Andikkadavath
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Okay, add your new user in the following groups. 

ref('base.user_root')), (4, ref('base.user_admin'), don't forget to grant all superaccess.
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Amit Dodiya
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External id is required for this user as it is used at many places. You can try by updating external_id for that new user to base.user_admin.

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