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[odoo16] Email Alias HELP

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emailalias
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ES, thomas go

Hi, I need help to configure email on oddo 16.

"domain alias @myserver.fr in general settings

I have added inbound server (mailu) , validate and ok:

POP server

server: myserver.fr

port 995

SSL/TLS yes

user: thomas@myserver.fr

password:*************



I have added an alias for my user:

thomas

model : res.users

record id :2

default value : {}

security: everyone

owner: thomas

parent model: blank

id parent:2


When I fetch email I have this error : 

2023-03-07 21:26:33,493 1 INFO odoo odoo.addons.base.models.ir_cron: Starting job `Mail: Fetchmail Service`.

2023-03-07 21:26:33,499 1 INFO odoo odoo.addons.mail.models.fetchmail: start checking for new emails on pop server admin IN

2023-03-07 21:26:33,840 1 INFO odoo odoo.addons.mail.models.mail_thread: Routing mail with Message-Id : route ('res.users', 2, {}, 2, mail.alias(6,)): réponse à un modèle res.users qui n'accepte pas la mise à jour de documents, revenez à la création de document

2023-03-07 21:26:33,841 1 INFO odoo odoo.addons.mail.models.mail_thread: Routing mail with Message-Id : route ('res.users', 2, {}, 2, mail.alias(6,)): modèle res.users n'accepte pas la création de documents

2023-03-07 21:26:33,841 1 INFO odoo odoo.addons.mail.models.fetchmail: Failed to process mail from pop server admin IN.

Traceback (most recent call last):

File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/fetchmail.py", line 237, in fetch_mail

res_id = MailThread.with_context(**additionnal_context).message_process(server.object_id.model, message, save_original=server.original, strip_attachments=(not server.attach))

File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 1240, in message_process

routes = self.message_route(message, msg_dict, model, thread_id, custom_values)

File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 1094, in message_route

route = self._routing_check_route(message, message_dict, route, raise_exception=True)

File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 811, in _routing_check_route

self._routing_warn(_('model %s does not accept document creation', model), message_id, route, raise_exception)

File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 677, in _routing_warn

raise ValueError(short_message)

ValueError: Boîte de réception non disponible – modèle res.users n'accepte pas la création de documents

2023-03-07 21:26:33,887 1 INFO odoo odoo.addons.mail.models.mail_thread: Routing mail with Message-Id <000401d95112$93645e70$ba2d1b50$@*****ncteur.fr>: route ('res.users', 2, {}, 2, mail.alias(6,)): réponse à un modèle res.users qui n'accepte pas la mise à jour de documents, revenez à la création de document

2023-03-07 21:26:33,888 1 INFO odoo odoo.addons.mail.models.mail_thread: Routing mail with Message-Id <000401d95112$93645e70$ba2d1b50$@*****ncteur.fr>: route ('res.users', 2, {}, 2, mail.alias(6,)): modèle res.users n'accepte pas la création de documents

2023-03-07 21:26:33,888 1 INFO odoo odoo.addons.mail.models.fetchmail: Failed to process mail from pop server admin IN.


"ValueError: Boîte de réception non disponible – modèle res.users n'accepte pas la création de documents"
is in french .traduction :
Mailbox not available - model res.users does not allow new record
I can't find the solution. please help !!



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