Can’t close POS session.

Question

Hello I cannot close the POS session in Odoo 17 CE, I get Validation error.
Validation Error
Close
Please define a payment method line on your payment.

How do I fix this?

Jainesh Shah(Aktiv Software) · Accepted Answer

Hi Samuel H,

The Reason Why this validation Pop-up arises, When we try to close the session from the Backend,
not from the POS Screen, as you can in the below image.

Because there is no Payment Line Selected for Specific Journal, in POS Payment Methods.

insert image_1

1) As you can see in below image that I will Make a Payment From 'Bank' Payment Methods From
POS Product Screen.

Insert image_2

2) Go to POS > Configuration > Payment Methods. After that click on your specific method. as I ha

none507, Samuel H · Answer

Fixed issue thanks for the answers!

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
1. Navigate to Configuration > Point of Sale.
2. Select the POS configuration that you are using.
3. Check the Payment Methods section and ensure that at least one payment method is properly configured.
4. If no payment methods are configured, you need to add them.
5. Click on Add a line under the Payment Methods section.
6. Select the payment method (e.g., Cash, Bank, etc.).
7. Assign the appropriate journal to each payment method.

Hope it helps

Related Posts	Odgovori	Prikazi
when print POS Order the number of order does not appear on POS Preparation in odoo 17 pos preparation 17.0	0 sep. 24	2131
POS refund - restrict to managers only community pos odoo10.0	2 maj 20	6840
Emitir nota fiscal no Odoo community configuration community pos PDV	0 jun. 25	1896
Foreign Key Constraint Error When Closing POS Session in Odoo 17 Community accounting community pos odoo17	0 mar. 25	2974
How to set-up POS Receipt printer with IoT Box Odoo V 17.0 pos printer receipt 17.0	1 dec. 24	5796

This question has been flagged

Enjoying the discussion? Don't just read, join in!