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POS stock negative – Automated action not triggered

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Faidbrico Sarl

Hello,

I am trying to implement an automated workflow in Odoo, but I am facing an issue with the Point of Sale (POS).

My goal:

When a product stock becomes negative, I want to automatically trigger an action (create an activity or schedule a meeting).

What I did:

  • I created an automated action on the model product.product
  • Trigger: On update
  • Condition: qty_available < 0

The problem:

When I sell a product through the POS while it is not in stock:

  • The sale is completed successfully
  • The stock becomes negative
  • BUT the automated action is not triggered

My questions:

  1. Why is the automated action not triggered from POS sales?
  2. What is the correct model to use to detect negative stock in real time?
  3. Is there a recommended way to trigger an activity or meeting when stock goes below zero via POS?

Any guidance or best practices would be greatly appreciated.

Thank you!

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Javier Garcia
Best Answer

Hi,

The reason your automated action isn't triggering is that qty_available is a computed field (store=False), so Odoo's "On update" trigger only fires on direct ORM write() calls; which never happen on product.product during a POS sale. POS processes stock through stock.move internally, completely bypassing your automation.

The cleanest solution without custom development is to create an automated action on the stock.move model instead, with trigger set to "On Creation & Update", and the following filter:

state = done
AND location_dest_id.usage = customer
AND product_id.qty_available < 0

Then set the action to schedule an activity on the related product_id. This fires as soon as the POS order is validated and the move is confirmed.

If you prefer a simpler approach, a scheduled action (cron) every few minutes on product.product works reliably:

records = env['product.product'].search([('qty_available', '<', 0)])
for rec in records:
    rec.activity_schedule('mail.mail_activity_data_todo', summary='Negative stock: ' + rec.name)

Hope this helps!

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