Industrial Trading & Engineering Corporation

Industrial Trading & Engineering Corporation (ITEC) is a commercial importer and supplier of industrial-grade components, catering to a wide portfolio of industrial clients across Pakistan. The company specializes in sourcing and trading high-quality industrial parts and managing service-level agreements (SLAs) with its customers.

Key Business Challenges

Before adopting Odoo ERP, ITEC was relying on a basic local accounting software that lacked the structure and flexibility needed for a growing industrial trading business. Major operational bottlenecks included:

·       Lack of inventory control and purchase-to-payment tracking

·       Manual workflows and absence of digital approvals across business processes

·       No multi-currency support and landed cost tracking for imported goods

·       Limited visibility into client-specific SLAs and service commitments

·       Inability to produce timely and accurate financial and operational reports

Odoo ERP Implementation by RASCO Global Solutions

To overcome these challenges, RASCO Global Solutions implemented a tailored Odoo ERP system, automating and integrating the organization’s core business functions for improved efficiency and traceability.

Odoo Apps Implemented:

·       CRM – Streamlined lead and customer relationship management

·       Sales – Centralized order processing with SLA tracking

·       Purchase – Managed procurement with approval workflows

·       Inventory – Real-time stock tracking with valuation and replenishment controls

·       Accounting – Automated financials with multi-currency and landed cost features

·       Helpdesk – SLA-based support and ticketing for industrial clients

Business Benefits & Impact

·       Complete digital transformation of sales and procurement cycles

·       Structured workflows enabling faster approvals and internal accountability

·       Accurate landed cost and currency-based pricing for imported goods

·       Real-time inventory visibility with improved planning and service reliability

·       SLA-based customer service management via the Helpdesk app

·       System-driven financial reporting and compliance

Trading Smarter with Odoo ERP

With the Odoo ERP system implemented by RASCO Global Solutions, Industrial Trading & Engineering Corporation has transitioned into a modern, efficient, and scalable trading business. The company now operates with greater control, visibility, and responsiveness to meet the high expectations of its industrial clientele.