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modulesintegrationwhatsapp
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majid

This is the presented error:

"Unable to install module "whatsapp" because an external dependency is not met: Python library not installed: phonenumbers"


I did everything in the odoo, from pip3 install phonenumbers to checking if python in the environment to testing inside the server a code of python.

all of them worked except trying to install the whatsapp module and it would result in the same issue.


in addition I tried to reboot the server and run it again, still nothing changed

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Ray Carnes (ray)
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You need to use SUDO when you install:

sudo pip3 install phonenumbers


Doing this, then restarting Odoo, allows you to install the WhatsApp module.


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Cybrosys Techno Solutions Pvt.Ltd
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Hi,

This issue usually occurs because Odoo is running inside a virtual environment, and the required Python package is not installed in that environment.

First, check which Python interpreter Odoo is using:

       ps aux | grep odoo

If you see a path like:

       /home/cybrosys/.../venv/bin/python odoo-bin

That means Odoo is running inside a virtual environment. In that case, you need to install the package inside the same virtual environment.

Go to your Odoo directory and activate the venv:

cd /home/..../directory   
source venv/bin/activate

Then install the required package:

pip install phonenumbers

After installation, restart Odoo and try installing the module again.

Hope it helps

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Cheesedata
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