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Purchase Services in Odoo 19

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purchaseservicebill
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Giang

In Odoo 19, there is a new way to do inventory valuation. I found it difficult.

When I purchase a service that does not generate a receipt, I create a bill and still find the purchase order in Accounting/Review/Billed Not Received.

How to discard the purchase order from Billed Not Received? 

It does not seem correct because there is no receipt.

 

1
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Ray Carnes (ray)
Best Answer

You must receive the service, which you do manually by updating the Received field on the Purchase Order.

Services configured to update via Timesheets or Milestones are updated by logging time or marking milestones complete.


0
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Giang
Autor

Hello Ray, I found that the Service Product is not subject to the Control Policy. I tested both of them and found that the results are the same. I still need to update the Received field on the PO manually.

Ray Carnes (ray)

Thank you - I have updated my answer.

Avatar
Zehntech Technologies Inc.
Best Answer

Hello Giang,

Yes, for pure service products there should normally be no receipt requirement, so the PO should not remain under Billed Not Received.

Please check the product configuration first:

  • Product Type should be set to Service
  • The service product should not use inventory valuation or receipt-based control
  • Purchase invoicing policy/settings should align with service billing

In many cases, this happens when the product was previously configured as a storable/consumable product or linked to stock-related accounts.

After correcting the configuration, newly created purchase orders should no longer appear in Billed Not Received for service purchases.

Hope this works for you! If you need any help implementing this or want a more optimized approach, feel free to reach out for further discussion.

Regards,

Zehntech Technologies Inc.

santosh.sekwadia@zehntech.com

-1
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Giang
Autor

Hello Zehntech, I found that the Service Product is not subject to the Control Policy. I tested both of them and found that the results are the same. I still need to update the Received field on the PO manually. I could even create and post a Bill when the Service Product, which was set to On Received Quantity, has not been received yet, that I remembered that it couldn't work in the previous versions.

Zehntech Technologies Inc.

Hello Giang,

Thank you for testing and sharing your findings.

Yes, your observation is correct. In Odoo 19, the behavior for Service products appears to have changed compared to previous versions. Even when the product is configured with “On Received Quantity,” Odoo now allows the vendor bill to be created and posted without an actual receipt/service receipt validation.

This seems related to the new valuation/accounting flow introduced in Odoo 19, where service-type products are no longer strictly tied to the traditional receipt validation logic.

As a result:

The PO may still appear in “Billed Not Received”
The Received quantity may require manual update/validation for closure
The old blocking behavior from earlier Odoo versions is no longer enforced the same way for services

In our experience, this is more of a functional change/limitation in Odoo 19 rather than a configuration issue. A customization or automated workflow may be needed if you want the PO to close automatically for service purchases after billing.

Hope this works for you! If you need any help implementing this or want a more optimized approach, feel free to reach out for further discussion.

Regards,

Zehntech Technologies Inc.

santosh.sekwadia@zehntech.com

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