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odoo accounting v14 pos v15
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odoo accounting v14 pos v15
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POS Session wont close

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pospoint_of_sale
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Youcef Messelem

I try to close the pos session and I keep getting this working 

There is a difference between the amounts to post and the amounts of the orders, it is probably caused by taxes or accounting configurations changes.

I identified the problem as the amount in the oders total and payments differs when it comes to fractions.
Let's say the sales order total is: 170.9854
The payments would be: 170.9860

Can you help me to force close the session the proper way please?

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nadeembaig7575@gmail.com, Muhammad Nadeem Baig
Best Answer

To force close the POS session properly, you can follow these steps:

1.     Check Tax Configuration: Make sure that the tax configurations for your products and orders are correctly set up. Taxes can significantly affect the total amounts. Verify that the tax rates, tax computation methods, and tax accounts are accurate.

2.     Check Rounding Rules: Odoo allows you to configure rounding rules for amounts. Incorrect rounding rules can cause differences between order totals and payment amounts. Make sure that your rounding rules are consistent and accurate.

3.     Verify Payment Methods: Check the payment methods you are using in your POS session. Ensure that the rounding rules, currencies, and exchange rates associated with these payment methods are correct.

4.     Review Decimal Precision: Decimal precision settings can affect how amounts are rounded and displayed in Odoo. Ensure that your decimal precision settings match your requirements.

5.     Adjust Payment Amounts: In some cases, it might be necessary to adjust the payment amounts manually to match the order totals. This should be done cautiously, as it's generally better to identify and resolve the underlying configuration issues.

 


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