Ste. Marwan Howayek SARL

About : 
Yokohama Lebanon (HMG Holding) is a prominent tire company in Lebanon that has been operating in the market since 2005. As the exclusive distributor of Yokohama Tires in the country, HMG Holding has established a strong reputation for providing high-quality tires to its customers. The company's commitment to quality, reliability, and excellent customer service has helped it become a leader in the tire business in Lebanon. 
 
Challenges: 
Yokohama faced a number of challenges due to the massive operations that included more than 800 daily invoices and transactions as well as a complex business flow in managing a large inventory of diverse products, tracking orders and deliveries, maintaining customer relationships, and managing financial transactions. These challenges require effective management and coordination of various business processes, which can be time-consuming and resource-intensive.
 
 Solution:
Ever business solutions implemented a full Odoo ERP to streamline Yokohama's business flow and solve their challenges that included : 
 
Inventory Management: with the inventory management module Yokokhama can now manage their tier inventory effectively, allowing it to optimize its stock levels and avoid stockouts.
 
Sales Management:  sales process is now seamless, from lead management to quotation and order management, making it easier to track customer orders and deliveries, and provide discounts in any complex form needed. 
 
CRM: Odoo's customer relationship management (CRM) module helped Yokokhama Lebanon manage their customer relationships more effectively, allowing it to track customer interactions and provide better customer service.
 
Accounting: Odoo's accounting module allowed managing finances more effectively, providing a range of features such as invoicing, payment tracking, and financial reporting.
 
Project Management: With Odoo's project management module complex projects such as tire installation or large-scale orders are easy to manage on one platform that organizes tasks, deadlines, and resources.

In addition to the modules previously mentioned, Odoo's advanced functionalities also helped Yokohama manage complex discount structures and deals, track vehicles, and optimize fleet management. Odoo's customizable reporting and dashboard features allowed the company to generate and analyze complex reports, providing valuable insights into its operations and performance.