Almost 2 weeks ago I purchased the enterprise version that I believed would contain connectors to eBay and Amazon. Once I figured out how to install Odoo I went to install the connectors. There is no option for an Amazon connector despite their features page saying it is available. The eBay connect is available but I get an error saying no module ebaysdk. I contacted them through the help system and by email through multiple accounts and still no one has answered. Does anyone know if the Amazon / eBay module work in Odoo and if so how do you install them?
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Hi,
Please https://pypi.python.org/pypi/ebaysdk/
install from python org
using following command:
sudo pip install ebaysdk
Hi Scott (and Cliff),
Quick clarification that trips a lot of people up: the native Amazon Connector in Enterprise has been region-limited and went through a long MWS-to-SP-API transition, so it being 'listed' doesn't mean it's usable for every account/marketplace - which matches what you hit. The eBay error you saw is just the missing ebaysdk Python dependency (pip install ebaysdk in the Odoo environment), but that only gets eBay partially going and doesn't fix the Amazon gap.
If you need Amazon working reliably (FBA + FBM, order import, stock and tracking back to Amazon, settlement/fees), a maintained third-party SP-API connector is generally the pragmatic path versus waiting on the native one.
I maintain a FlexiGoTech Amazon Connector for Odoo built on SP-API (FBA/FBM, returns, settlement reconciliation). Given the frustration here, I'm happy to give you a free copy to trial in exchange for an honest review - I'd genuinely like to know if it closes the gap the native connector left for you. No obligation; happy to help with the ebaysdk fix or general SP-API setup either way.
I understand how frustrating this situation can be. Let me break down what’s happening and how you can resolve it:
1. Amazon Connector in Odoo Enterprise
Despite being listed on Odoo’s features page, the Amazon connector isn’t always installed by default. You need to check the Apps menu.
Sometimes it’s hidden unless you enable developer mode. To enable developer mode: go to Settings → Activate the Developer Mode. Then search for “Amazon Connector” in Apps.
If it still doesn’t appear, it may require a third-party module. Many reliable Amazon connectors are available on the Odoo App Store or GitHub. Make sure to pick one compatible with your Odoo version.
2. eBay Connector Error (no module ebaysdk)
This error occurs because the Python library ebaysdk isn’t installed on your server. The connector depends on it.
To fix this, run the following command in your server environment:
pip install ebaysdk
Once installed, restart Odoo, and the eBay connector should work as expected.
3. Additional Tips
Check your Odoo version against the connector requirements. Some connectors only work with certain releases.
Always use developer mode when searching for connectors—it often reveals modules that are otherwise hidden.
If you still face issues, contacting your Odoo account manager directly usually gives faster support than general emails or help tickets.
4. Alternative Option
If the official Amazon connector isn’t available for your installation, consider using a third-party connector module. Many come with installation guides and support, allowing you to connect your Amazon account without waiting for official support.
In short, the eBay connector works if you install ebaysdk, and the Amazon connector might require enabling developer mode or using a third-party module.
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Still no official Amazon connector for Enterprise contract holders. And now https://www.odoo.com/page/e-commerce-features#part_8 doesn't even say (coming soon) next to Amazon like it did back when I purchased Enterprise in 2016. When can we expect official Amazon support from Odoo?