SOLFINS D.O.O.OGRANAK SOLFINS 3D

SOLFINS 3D, a branch of SOLFINS D.O.O., is a regional leader in the distribution, integration, and servicing of 3D printing, scanning, and engineering solutions. To support its sales and service operations, the company implemented Odoo ERP across multiple departments.

The system is used to manage both product and service lifecycles, with special focus on license-based sales, customer subscriptions, and operational efficiency.

Key features of the implementation include:

1. Sales & Subscription Management

- Handling of both one-time product sales and recurring subscription models for software licenses and services

- Automated renewals and contract management via the Subscription module

2. License Tracking

- Custom solutions to manage the lifecycle of software and hardware licenses delivered to clients

- Integration with sales and invoicing for full traceability

3. Invoicing

- Standard and recurring invoicing with payment tracking and aging reports

- Custom invoice templates and workflows to support licensing terms

4. Email Marketing & Newsletters

- Regular outreach to customers using Email Marketing

- Segmented campaigns based on customer behavior, interests, and purchase history

5. Fleet & Expense Management

- Fleet module used to track company vehicles, maintenance schedules, and related documentation

- Expenses module configured for travel expense reporting, particularly for field service visits and business trips

6. Website Integration

- Company website connected with Odoo for lead generation, contact forms, and campaign tracking

7. Project Management

- Internal and client-facing project coordination using the Projects app, including task assignments, deadlines, and progress tracking