To configure Odoo POS to print two tickets—one for the customer and another for the production team—you can follow these steps:

Option 1: Use the Built-in Odoo Features

Odoo POS has a built-in feature to print multiple receipts, often used in restaurant settings (for kitchen orders). While it is not tailored specifically for tailoring shops, it can be adapted to your needs.

1. Enable Multiple Printers:
   • Go to Point of Sale > Configuration > Settings.
   • In the POS interface settings, enable Order Printers. This feature is usually for printing orders to the kitchen in a restaurant but can be adapted for production.
   • Configure a virtual printer or a physical one (Epson) for production orders.
2. Configure Print Rules:
   • You can set specific rules for when and what gets printed on each printer. For example, you can configure one printer (or print job) for the customer receipt and another for the production slip.
3. Customize the Production Ticket:
   • You might need to customize the template used for the production ticket to include details relevant to your production team. This can be done by modifying the QWeb template associated with the production order print.

Option 2: Custom Module Development

If the built-in functionality does not meet your requirements, you may need a custom module to extend Odoo’s POS capabilities:

1. Custom POS Receipt Templates:
   • Develop a custom module that generates two separate print jobs: one for the customer receipt and one for the production slip. The module can be designed to automatically print these tickets on order validation.
   • The production slip can include specific details relevant to your tailoring business, such as fabric type, measurements, etc.
2. Dual Print Setup:
   • Configure the module to send the customer receipt to one printer and the production slip to another (or the same printer if using multiple trays).

Option 3: Using External Tools or Integrations

If you’re looking for a more straightforward approach without custom development:

• External Printer Management Software: You can use software that handles print jobs more flexibly, allowing you to duplicate and route prints to different destinations based on the content of the print job.

Final Steps:

• Testing: Ensure that the printers are set up correctly and test the configuration in a staging environment before going live.
• Training: Provide training to your staff on how to handle the new print process.