My name is Robin, and I am the director of Primes-services. We help companies and individuals obtain grants for renovation or innovation, including ERP projects subsidized in Brussels and Wallonia. Our mission is to guide our clients through all the necessary steps to secure these grants.

When we first started, we were already using Odoo version 8, which we had customized to fit our needs. However, our goal was to grow our company and implement a robust system that would enable our managers to better handle client requests and have a clear overview of all ongoing grants and activities.

Challenges and Objectives
We had three main objectives:

Define clear objectives to structure our internal processes and improve our management.
Support our growth to meet increasing demand and expand our small team.
Improve efficiency to save time and be more effective in processing requests.
Transformation with Odoo
Thanks to the implementation of Odoo, we were able to achieve these objectives remarkably well. The system allowed us to save a significant amount of time and improve our efficiency, which enabled us to hire more staff. We grew from a team of fewer than 10 people to over 20.

Personally, this has allowed me to gradually step back while maintaining a clear view of the company. I can now monitor our business's progress and ensure we continue to proactively help our clients obtain their grants.

Conclusion
Odoo has been a key element in our growth and structuring. With this tool, we have not only supported our explosive growth but also improved our internal processes and efficiency. Today, Primes-services is stronger and better organized to continue helping our clients secure the grants they need.

Thank you to the entire Odoo team for their support and for creating such a powerful and flexible tool.