Neurons Tech L.P. Paruošta

Bobos Club is a Greek event production company specializing in children's entertainment and corporate events, managing a high volume of productions annually that require precise coordination of creative teams, production resources, and equipment across events of varying scale and complexity.

The company operated without any integrated systems across its core functions. There was no CRM to capture and track leads, no structured quoting process, and no way to monitor
project progress or financial outcomes once a project was underway. The creation of each quotation was a manual, time-intensive effort — and once sent, opportunities were frequently lost with no systematic follow-up. Equipment inventory was entirely untracked, making it impossible to know the availability, condition, or location of production assets. The total estimated cost of these inefficiencies exceeded 500 hours of staff time per year.

Neurons Tech implemented Odoo covering CRM, Sales, Purchase, Projects, Expenses, Inventory, and Invoicing modules, building a fully integrated end-to-end system from lead
capture through event delivery to final invoicing. Standard workflows were defined and configured across all key business processes. A dedicated cost centre was established for each event, enabling accurate budget tracking and post-event profitability analysis. The production equipment inventory was fully digitized, with location and condition tracking for all assets. The solution also included integration with a certified Greek e-invoicing provider in full compliance with local tax legislation.

The impact of the Odoo implementation was felt immediately across all departments. Key outcomes include:
• Estimated savings of 500+ hours per year, spanning quotation production, project cost tracking, and equipment management
• Quote production time reduced dramatically — opportunities are now tracked through the full sales cycle with structured follow-up, eliminating lost leads
• Projects are invoiced on time; each event has its own cost centre, providing management with accurate profitability data per production
• Cost forecasting accuracy improved significantly, reducing budget overruns and improving margin predictability across the event portfolio
• Production equipment inventory fully digitized — real-time visibility into the condition and location of all assets for every event
• Full Greek e-invoicing compliance integrated into the standard invoicing workflow

Cenobe is a Greek cybersecurity company providing advanced services including penetration testing, offensive security, and continuous threat exposure management to private and public sector clients. Operating in a technically sophisticated and compliance- sensitive environment, Cenobe serves clients who demand both precision and professionalism at every touchpoint — from initial engagement to contract execution and ongoing service delivery.

Despite its technical sophistication, Cenobe's internal commercial operations were running entirely on Excel spreadsheets. There was no structured pipeline to track leads and
opportunities from first contact through to closed deal, no standardized quotation process, and no way to manage recurring service contracts systematically. Contract signing was handled outside the system, creating friction and delays in onboarding new clients. Additionally, the company had no integrated invoicing workflow connected to its commercial activity, making billing time-consuming and prone to errors. Compliance with Greek myDATA e-invoicing obligations added further complexity to an already fragmented process.

Neurons Tech implemented a full end-to-end commercial lifecycle in Odoo, covering CRM, Quotations, Sales, Invoicing, Subscriptions, and Sign — with native myDATA integration for Greek e-invoicing compliance. The flow was designed to be linear and frictionless: leads enter via CRM, progress to a structured quotation, convert to a sale, trigger a subscription for recurring services, and are finalized with a legally binding digital signature via Odoo Sign — all within a single platform. myDATA integration ensured that every invoice is transmitted automatically to the Greek tax authority (ΑΑΔΕ) without manual intervention.

Cenobe replaced a fully manual, Excel-based commercial operation with a professional, integrated workflow spanning the entire client lifecycle. Key outcomes include:
• Full commercial pipeline digitized — from lead to signed contract — eliminating Excel-based tracking and the errors and delays it introduced
• Recurring cybersecurity service contracts are now managed as Odoo Subscriptions, with automated renewal tracking and billing cycles
• Digital contract signing via Odoo Sign reduced client onboarding time and eliminated the need for offline document handling
• myDATA integration ensures full Greek e-invoicing compliance with automatic transmission to ΑΑΔΕ — zero manual intervention required
• Estimated savings of 30+ hours per month previously spent on manual pipeline tracking, quotation preparation, and invoice reconciliation

Ingenio is a Greek IT consulting and managed services company with 22 specialists supporting 150+ active clients and 2,000+ users across Greece, operating from offices in
Athens, Thessaloniki, Thessaly, Epirus, and the Ionian and Cycladic islands. The company provides BI, ERP, and IT infrastructure services and manages a high volume of concurrent client support requests requiring structured, professional-grade ticketing and escalation workflows.

Ingenio's existing helpdesk system was no longer meeting the operational demands of a growing, multi-client managed services operation. The platform lacked the flexibility to define granular, per-client access permissions in the customer portal — a critical requirement when serving clients across different industries and contract types, each needing a tailored view of their own tickets and service history without visibility into other clients' data. Additionally, the company's telephone support infrastructure was operating in isolation from its client management system, meaning agents had no immediate context when receiving an inbound call and had to manually locate the relevant client record before being able to assist effectively.

Neurons Tech migrated Ingenio's helpdesk operations to Odoo, configuring a custom Customer Portal with per-client access rights — ensuring each client sees only their own tickets, service records, and communication history. Custom portal permissions were defined at the client level, giving Ingenio full control over what each customer can view and submit without any cross-client data exposure. In parallel, Ingenio's telephone exchange was integrated with Odoo's VoIP module, linking inbound calls directly to client records. When a
client calls, the relevant customer card — including open tickets, contract details, and interaction history — appears automatically on the agent's screen, enabling faster, more informed support from the first second of the call.

The migration and integration delivered immediate improvements across both client-facing and internal operations. Key outcomes include:
• Successful migration from the legacy helpdesk platform to Odoo with zero data loss and full continuity of service across 150+ active clients
• Per-client portal access rights ensure each customer sees only their own data — meeting both contractual confidentiality requirements and data protection obligations
• Telephone exchange integrated with Odoo CRM — inbound calls now surface the client record automatically, eliminating manual lookup and reducing average handle time
• Support agents now have full client context — open tickets, contract details, and interaction history — visible from the moment a call connects
• Estimated savings of 25+ hours per month across the 18-person team, previously spent on manual client lookup, ticket routing, and portal access management

At Neurons Tech, we believe that technology should do more than work.It should fit, connect, and endure.

We design digital systems grounded in how organizations truly operate — not just in how software behaves. Our work starts with real business needs, workflows, and dependencies, and leads to clean architecture, reliable data flows, and intuitive operations. Technology should serve people, processes, and decisions — not the other way around.

We approach every project as a system, where people, data, and processes must function as a coherent whole.

Our delivery follows the Product-Oriented Delivery (POD) model, with small, cross-functional teams owning features from concept to deployment. This ensures clarity of ownership, speed, accountability, and continuous iteration in complex digital environments.

At Neurons Tech, we don’t just deliver software.

We define how organizations work and translate that understanding into scalable, future-ready digital systems.

Our leadership brings this approach to life, combining systems architecture with business operations to align strategy, structure, and execution.

Radiant Technologies SA is a Greek technology company specializing in the design and management of large-scale projects for both the public and private sectors. Operating in a highly complex, multi-project environment, the company requires rigorous cost control, resource coordination, and financial oversight across a portfolio of concurrent engagements.

The company lacked a unified view across its sales pipeline, project execution, and financial performance. Project profitability was extremely difficult to track accurately — cost centres were not defined per project and existing tools, where they existed at all, were isolated and disconnected from each other. This made consolidated reporting, margin analysis, and management decision-making unreliable and time-consuming. The absence of an integrated system was estimated to cost the team 400+ hours per year in manual data gathering and reconciliation.

Neurons Tech implemented Odoo covering Sales, Accounting, Projects, Timesheets, Expenses, Inventory, and Purchase modules, creating a single integrated environment spanning the full commercial lifecycle — from initial quotation through project delivery to final invoicing. The solution included integration with a certified Greek e-invoicing provider to ensure full compliance with local tax obligations. A dedicated cost centre structure was configured for each project, enabling real-time tracking of revenues, costs, and margins at a granular level.

Radiant Technologies now has complete, real-time visibility into project performance, profitability, and losses at the individual project level. Key outcomes include:
• Estimated savings of 400+ hours per year in manual reporting, cost tracking, and financial reconciliation across ~50 annual projects
• The entire flow from quotation to invoicing is unified in a single system, eliminating data silos and reducing error risk
• General accounting is fully integrated within the same platform, providing aconsolidated financial picture across all operations
• Management can now identify underperforming projects in real time and task corrective action before losses escalate
• Full Greek e-invoicing compliance integrated into the standard billing workflow

Ελληνικά Αναμνηστικά ΑΕ is a Greek retail company operating gift shops and souvenir stores across more than 20 of Greece's most iconic cultural and historical venues, including the National Archaeological Museum, the Hellenic Parliament, and the Panathenaic Stadium. The company manages one of the most distinctive and geographically distributed retail networks in the Greek cultural tourism sector.

As a newly established and fast-scaling multi-location retail business, Ελληνικά Αναμνηστικά ΑΕ recognized from the outset that a unified, holistic system was essential. The company needed to centralize the management of sales, retail operations, purchasing, quotations, and warehouse logistics across all locations from day one. A key requirement was also seamless integration with external accounting systems to meet Greek tax and legal obligations, including full compliance with electronic invoicing regulations.

Neurons Tech implemented Odoo ahead of the opening of the National Archaeological Museum store, ensuring the system was fully operational from the very first day of trading. The project covered the full deployment of Sales, Invoicing, POS, Inventory, Purchase, Loyalty, and Contacts modules. Each POS terminal was integrated with a certified Greek e-invoicing provider and a payment terminal provider. Purchasing and warehouse workflows were structured and documented, ensuring clear processes for goods inflow and stock routing across all locations. Staff training was delivered in two distinct tracks — store-level personnel and central management/administration — with on-site training sessions of 4–6 hours per location over two working days each.

The company achieved full, real-time visibility over inventory — both quantitatively and in accounting terms — across all 25 locations simultaneously. Checkout performance improved immediately and cashiers across the network adapted rapidly to the new system. Key outcomes include:
• Estimated savings of 60+ hours per month in management reporting and stock reconciliation, previously performed manually across dispersed locations
• Daily BI dashboards and automated reports now give management an instant consolidated view of performance across all venues
• 25 POS terminals and 75–125 users onboarded and operational with only 2 training days per location
• Full Greek e-invoicing compliance from launch, eliminating legal and fiscal risk
• Loyalty programme integrated at POS level, enabling customer retention initiatives across the entire network