Hi there,
I am using Odoo 19 hosted by them and am having issues getting the logo in the header of any report. It shows up properly in Configure Document Layout but not otherwise. I tried searching for wkhtmltopdf in System parameters but could not find it.
What is going on?
Hope it helps
Hi @Kunjan, thanks for your response.
My app is hosted by Odoo not on a local server.
How do I check what version of wkhtmltopdf is installed?
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Hello, You can't check the wkhtmltopdf version on Odoo Online — it's managed by Odoo on their servers. To fix the missing logo: re-upload it (PNG/JPG) in Settings → Companies, or contact Odoo Support since it's a server-side issue only they can diagnose.
Hi Kunjan, thanks for your help. I uploaded it in jpeg format and it is fine now. However, the preview showing in Odoo studio does not match with actual printout. Not sure what to make out of that.