We are using Odoo Enterprise 10 hosted on AWS. We have sales, subscriptions, website modules installed and are using Ingenico as our payment processor.
Everything works up to the point that the payment is successfully made. It then appears that all automation stops and that we need to manually validate the sales order, invoice etc. We then have to create a subscription manually and check to see if a payment has been made. This leaves no confidence that next months payment will go through. . . .
Is there a way to automate this process?
Do we have to spend a long time with Both Odoo and Ingenico API to work out which information needs passing/replicating. In this case it would be far easier to use Stripe and a different shopping cart/website than Odoo.
We like Odoo but this function seems to be lacking.
not sure about ingenico but you should have some transaction/order id to keep track of it. don't you?