Key Account Manager

Sales

Rue du laid burniat, 5, 1348 Ottignies-Louvain-la-Neuve, Belgio

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About the job

As a Key Account Manager, you will be the strategic point of contact for a portfolio of existing clients, building long-term, high-value relationships that drive measurable outcomes for them and sustainable growth for Odoo. You will be accountable for client retention, identifying expansion opportunities, and securing strategic contract renewals.

A cross-industry, high-exposure role

Your portfolio will span all industries, giving you broad exposure to a wide variety of business models and challenges. For every project, you'll work hand-in-hand with Odoo's Large Account project management team, ensuring smooth and coordinated delivery for your clients from day one.

A wide network of stakeholders

You will engage with numerous stakeholders on the client side, including C-level sponsors and top management defining the strategic direction of their project. You'll also work closely with business analysts, key users, and technical experts driving the implementation day-to-day, as well as Odoo's internal teams covering upgrades, support, and development, making you the central point of contact across the full lifecycle of the relationship.

You'll never get bored!

Main Responsibilities

Manage a portfolio of existing clients across all industries and build lasting, strategic partnerships
Deeply understand client needs and uncover upsell opportunities, acting as their trusted Odoo advisor
Drive revenue growth by identifying expansion potential and guiding clients toward the right Odoo solutions
Lead impactful product demonstrations to showcase new apps, features, and versions
Secure contract renewals and upgrade agreements, from monthly plans to multi-year commitments
Collaborate with Odoo's Large Account project management team and internal experts (support, upgrade, development) to ensure successful, end-to-end project delivery

Requirements

Business degree (Bachelor's or Master's), or equivalent professional experience
3 to 5 years of experience in a B2B sales, account management, or IT consulting environment
Proven ability to manage and grow a diverse client portfolio across multiple industries
Strong negotiation and relationship-building skills, with the ability to engage credibly with C-level stakeholders as well as operational and technical teams
Excellent organizational and prioritization skills: you'll be managing a sizeable and varied portfolio
Strong organizational skills: you will have around 50 clients to manage!
Fluency in English, French, and Dutch (C1 level)
Genuine interest in IT, business processes, and the ability to quickly grasp new tools and industries

You'll engage with senior decision-makers, CIOs, CFOs, and CEOs, across organizations of all sizes, helping them rethink how they operate. Understanding their challenges in depth is what allows you to deliver solutions with real, measurable impact.

The breadth of Odoo's product suite means you'll never stop learning. Over time, you'll grow into a trusted advisor capable of addressing each client's unique context, because this role goes beyond selling: it's about creating lasting value for the businesses you support.

Ready to take the next step in your sales career?

Join Odoo and help shape the way businesses grow

Two Ways We Serve Our Clients

We work with clients in two different service models.

In some cases, Odoo manages everything from sales to implementation.

In others, we stay the commercial contact while a Partner delivers the implementation.

Direct Service 🔑

Odoo manages both the commercial relationship and the implementation
Best fit when client needs are standard and fully covered by Odoo
Everything handled directly by Odoo teams

Indirect Service 🤝

Used when client needs go beyond Odoo’s internal scope, such as:
- Custom integrations
- Specific localisation (e.g. accounting, payroll) not yet supported by Odoo
Odoo Partner manages implementation and consultancy
Odoo keeps full ownership of the commercial relationship

Recruitment process

01
Application screening

We will review your application to ensure your profile aligns with what we're seeking.

02
Phone call with a recruiter

This is your chance to spill the beans on your motivations and throw any burning questions our way.

03
Sales interview

Show us your sales magic! This is your moment to convince us that your skills and style can win over clients and close deals.

04
Get an offer

Drumroll, please! If you've nailed every step, it's time for the big win: an offer to join our team of sales champions :)

What we offer

Permanent Contract

A 38 hours/week contract including 2 days of home-working per week and flexible hours.

Peaceful work environment

Located in Louvain-la-Neuve, away from the city rush. Cosy offices, a game room, and a lunch room.

Flexible salary package

Car, fuel card, up to 35 days off per year, meal vouchers, eco-cheques, hospital insurance, representation fees to cover your expenses, and much more!