When a purchase is made on our store we get the following error.
note -
- sale does complete and client receives receipt from payment acquirer as well as automatic email product template
- we updated all module,
- we also updated Odoo14 from github
-----
500: Internal Server Error
QWeb
Error message:
load could not load template ValueError: Element '' cannot be located in parent view View name: external_layout_background Error context: view: ir.ui.view(217,) xmlid: web.external_layout_background view.parent: ir.ui.view(3292,) Template: web.external_layout Path: /t/t[3]
The error occured while rendering the template web.external_layout
-----
Here is the traceback
Traceback (most recent call last):
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
result = request.dispatch()
File "/opt/odoo14/odoo/odoo/http.py", line 808, in dispatch
r = self._call_function(**self.params)
File "/opt/odoo14/odoo/odoo/http.py", line 361, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/opt/odoo14/odoo/odoo/service/model.py", line 94, in wrapper
return f(dbname, *args, **kwargs)
File "/opt/odoo14/odoo/odoo/http.py", line 349, in checked_call
result = self.endpoint(*a, **kw)
File "/opt/odoo14/odoo/odoo/http.py", line 914, in __call__
return self.method(*args, **kw)
File "/opt/odoo14/odoo/odoo/http.py", line 533, in response_wrap
response = f(*args, **kw)
File "/opt/odoo14/odoo/addons/website_sale/controllers/main.py", line 1046, in payment_validate
order.with_context(send_email=True).action_confirm()
File "/opt/odoo14/odoo/addons/sale_crm/models/sale_order.py", line 15, in action_confirm
return super(SaleOrder, self.with_context({k:v for k,v in self._context.items() if k != 'default_tag_ids'})).action_confirm()
File "/opt/odoo14/odoo/addons/event_sale/models/sale_order.py", line 22, in action_confirm
res = super(SaleOrder, self).action_confirm()
File "/opt/odoo14/odoo/addons/website_sale/models/sale_order.py", line 359, in action_confirm
order._send_order_confirmation_mail()
File "/opt/odoo14/odoo/addons/sale/models/sale.py", line 902, in _send_order_confirmation_mail
order.with_context(force_send=True).message_post_with_template(template_id, composition_mode='comment', email_layout_xmlid="mail.mail_notification_paynow")
File "/opt/odoo14/odoo/addons/mass_mailing/models/mail_thread.py", line 37, in message_post_with_template
return super(MailThread, no_massmail).message_post_with_template(template_id, **kwargs)
File "/opt/odoo14/odoo/addons/mail/models/mail_thread.py", line 1973, in message_post_with_template
update_values = composer.onchange_template_id(template_id, kwargs['composition_mode'], self._name, res_id)['value']
File "/opt/odoo14/odoo/addons/mail/wizard/mail_compose_message.py", line 382, in onchange_template_id
values = self.generate_email_for_composer(
File "/opt/odoo14/odoo/addons/mail/wizard/mail_compose_message.py", line 516, in generate_email_for_composer
template_values = self.env['mail.template'].with_context(tpl_partners_only=True).browse(template_id).generate_email(res_ids, fields)
File "/opt/odoo14/odoo/addons/account_edi/models/mail_template.py", line 21, in generate_email
res = super().generate_email(res_ids, fields)
File "/opt/odoo14/odoo/addons/mail/models/mail_template.py", line 214, in generate_email
result, format = report._render_qweb_pdf([res_id])
File "/opt/odoo14/odoo/addons/account/models/ir_actions_report.py", line 50, in _render_qweb_pdf
return super()._render_qweb_pdf(res_ids=res_ids, data=data)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_actions_report.py", line 820, in _render_qweb_pdf
html = self_sudo.with_context(context)._render_qweb_html(res_ids, data=data)[0]
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_actions_report.py", line 861, in _render_qweb_html
return self._render_template(self.report_name, data), 'html'
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_actions_report.py", line 597, in _render_template
return view_obj._render_template(template, values)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 1708, in _render_template
return self.browse(self.get_view_id(template))._render(values, engine)
File "/opt/odoo14/odoo/addons/website/models/ir_ui_view.py", line 420, in _render
return super(View, self)._render(values, engine=engine, minimal_qcontext=minimal_qcontext)
File "/opt/odoo14/odoo/addons/web_editor/models/ir_ui_view.py", line 28, in _render
return super(IrUiView, self)._render(values=values, engine=engine, minimal_qcontext=minimal_qcontext)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 1716, in _render
return self.env[engine]._render(self.id, qcontext)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_qweb.py", line 55, in _render
result = super(IrQWeb, self)._render(id_or_xml_id, values=values, **context)
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 258, in _render
self.compile(template, options)(self, body.append, values or {})
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 333, in _compiled_fn
raise e
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 331, in _compiled_fn
return compiled(self, append, new, options, log)
File "", line 1, in template_sale_report_saleorder_4077
File "", line 2, in body_call_content_4075
File "", line 3, in foreach_4074
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 333, in _compiled_fn
raise e
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 331, in _compiled_fn
return compiled(self, append, new, options, log)
File "", line 1, in template_sale_report_saleorder_document_4128
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 333, in _compiled_fn
raise e
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 331, in _compiled_fn
return compiled(self, append, new, options, log)
File "", line 1, in template_web_external_layout_4172
File "", line 2, in compile
File "/opt/odoo14/odoo/odoo/tools/cache.py", line 90, in lookup
value = d[key] = self.method(*args, **kwargs)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_qweb.py", line 110, in compile
return super(IrQWeb, self).compile(id_or_xml_id, options=options)
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 275, in compile
element, document = self.get_template(template, options)
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 363, in get_template
raise QWebException("load could not load template", e, path, name=template)
Exception
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
result = request.dispatch()
File "/opt/odoo14/odoo/odoo/http.py", line 808, in dispatch
r = self._call_function(**self.params)
File "/opt/odoo14/odoo/odoo/http.py", line 361, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/opt/odoo14/odoo/odoo/service/model.py", line 94, in wrapper
return f(dbname, *args, **kwargs)
File "/opt/odoo14/odoo/odoo/http.py", line 349, in checked_call
result = self.endpoint(*a, **kw)
File "/opt/odoo14/odoo/odoo/http.py", line 914, in __call__
return self.method(*args, **kw)
File "/opt/odoo14/odoo/odoo/http.py", line 533, in response_wrap
response = f(*args, **kw)
File "/opt/odoo14/odoo/addons/website_sale/controllers/main.py", line 1046, in payment_validate
order.with_context(send_email=True).action_confirm()
File "/opt/odoo14/odoo/addons/sale_crm/models/sale_order.py", line 15, in action_confirm
return super(SaleOrder, self.with_context({k:v for k,v in self._context.items() if k != 'default_tag_ids'})).action_confirm()
File "/opt/odoo14/odoo/addons/event_sale/models/sale_order.py", line 22, in action_confirm
res = super(SaleOrder, self).action_confirm()
File "/opt/odoo14/odoo/addons/website_sale/models/sale_order.py", line 359, in action_confirm
order._send_order_confirmation_mail()
File "/opt/odoo14/odoo/addons/sale/models/sale.py", line 902, in _send_order_confirmation_mail
order.with_context(force_send=True).message_post_with_template(template_id, composition_mode='comment', email_layout_xmlid="mail.mail_notification_paynow")
File "/opt/odoo14/odoo/addons/mass_mailing/models/mail_thread.py", line 37, in message_post_with_template
return super(MailThread, no_massmail).message_post_with_template(template_id, **kwargs)
File "/opt/odoo14/odoo/addons/mail/models/mail_thread.py", line 1973, in message_post_with_template
update_values = composer.onchange_template_id(template_id, kwargs['composition_mode'], self._name, res_id)['value']
File "/opt/odoo14/odoo/addons/mail/wizard/mail_compose_message.py", line 382, in onchange_template_id
values = self.generate_email_for_composer(
File "/opt/odoo14/odoo/addons/mail/wizard/mail_compose_message.py", line 516, in generate_email_for_composer
template_values = self.env['mail.template'].with_context(tpl_partners_only=True).browse(template_id).generate_email(res_ids, fields)
File "/opt/odoo14/odoo/addons/account_edi/models/mail_template.py", line 21, in generate_email
res = super().generate_email(res_ids, fields)
File "/opt/odoo14/odoo/addons/mail/models/mail_template.py", line 214, in generate_email
result, format = report._render_qweb_pdf([res_id])
File "/opt/odoo14/odoo/addons/account/models/ir_actions_report.py", line 50, in _render_qweb_pdf
return super()._render_qweb_pdf(res_ids=res_ids, data=data)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_actions_report.py", line 820, in _render_qweb_pdf
html = self_sudo.with_context(context)._render_qweb_html(res_ids, data=data)[0]
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_actions_report.py", line 861, in _render_qweb_html
return self._render_template(self.report_name, data), 'html'
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_actions_report.py", line 597, in _render_template
return view_obj._render_template(template, values)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 1708, in _render_template
return self.browse(self.get_view_id(template))._render(values, engine)
File "/opt/odoo14/odoo/addons/website/models/ir_ui_view.py", line 420, in _render
return super(View, self)._render(values, engine=engine, minimal_qcontext=minimal_qcontext)
File "/opt/odoo14/odoo/addons/web_editor/models/ir_ui_view.py", line 28, in _render
return super(IrUiView, self)._render(values=values, engine=engine, minimal_qcontext=minimal_qcontext)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 1716, in _render
return self.env[engine]._render(self.id, qcontext)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_qweb.py", line 55, in _render
result = super(IrQWeb, self)._render(id_or_xml_id, values=values, **context)
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 258, in _render
self.compile(template, options)(self, body.append, values or {})
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 333, in _compiled_fn
raise e
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 331, in _compiled_fn
return compiled(self, append, new, options, log)
File "", line 1, in template_sale_report_saleorder_4077
File "", line 2, in body_call_content_4075
File "", line 3, in foreach_4074
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 333, in _compiled_fn
raise e
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 331, in _compiled_fn
return compiled(self, append, new, options, log)
File "", line 1, in template_sale_report_saleorder_document_4128
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 333, in _compiled_fn
raise e
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 331, in _compiled_fn
return compiled(self, append, new, options, log)
File "", line 1, in template_web_external_layout_4172
File "", line 2, in compile
File "/opt/odoo14/odoo/odoo/tools/cache.py", line 90, in lookup
value = d[key] = self.method(*args, **kwargs)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_qweb.py", line 110, in compile
return super(IrQWeb, self).compile(id_or_xml_id, options=options)
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 275, in compile
element, document = self.get_template(template, options)
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 363, in get_template
raise QWebException("load could not load template", e, path, name=template)
odoo.addons.base.models.qweb.QWebException: Element '' cannot be located in parent view
View name: external_layout_background
Error context:
view: ir.ui.view(217,)
xmlid: web.external_layout_background
view.parent: ir.ui.view(3292,)
Traceback (most recent call last):
File "/opt/odoo14/odoo/odoo/addons/base/models/qweb.py", line 357, in get_template
document = options.get('load', self._load)(template, options)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_qweb.py", line 119, in _load
template = env['ir.ui.view'].sudo()._read_template(view_id)
File "", line 2, in _read_template
File "/opt/odoo14/odoo/odoo/tools/cache.py", line 90, in lookup
value = d[key] = self.method(*args, **kwargs)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 1573, in _read_template
arch = self.browse(view_id).read_combined(['arch'])['arch']
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 809, in read_combined
arch = root.apply_view_inheritance(arch_tree, self.model)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 750, in apply_view_inheritance
return self._apply_view_inheritance(source, inherit_tree)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 759, in _apply_view_inheritance
source = view._apply_view_inheritance(source, inherit_tree)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 758, in _apply_view_inheritance
source = view.apply_inheritance_specs(source, arch_tree)
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 735, in apply_inheritance_specs
self.handle_view_error(str(e))
File "/opt/odoo14/odoo/odoo/addons/base/models/ir_ui_view.py", line 673, in handle_view_error
raise ValueError(formatted_message).with_traceback(from_traceback) from from_exception
ValueError: Element '' cannot be located in parent view
View name: external_layout_background
Error context:
view: ir.ui.view(217,)
xmlid: web.external_layout_background
view.parent: ir.ui.view(3292,)
load could not load template
ValueError: Element '' cannot be located in parent view
View name: external_layout_background
Error context:
view: ir.ui.view(217,)
xmlid: web.external_layout_background
view.parent: ir.ui.view(3292,)
Template: web.external_layout
Path: /t/t[3]
