Axscend Limited

Challenges Faced

Despite its robust technology offering, Axscend faced several operational challenges:

• Underutilisation and high cost of their existing ERP system (NetSuite).

• Manual financial workflows, including bank transaction uploads.

• Lack of integration between their internal cloud platform and financial systems.

• Disjointed project and order management practices.

• Limited cross-departmental visibility into order fulfilment and scheduling.

Odoo Implementation

To modernise operations and reduce reliance on manual processes, Axscend initiated a transition from NetSuite to Odoo, focusing first on finance and CRM. The project aimed to:

• Migrate financial data before the next ERP renewal in September.

• Centralise quoting, inventory, project scheduling, and CRM within Odoo.

• Replace disjointed tools like Outlook and informal trackers with structured workflows.

Key Enhancements

The Odoo implementation was designed to:

• Streamline finance and accounting with automated reconciliation.

• Improve CRM performance and sales forecasting accuracy.

• Provide real-time insights into inventory and order status.

• Lay the groundwork for future integrations with Axscend’s own fleet management platform.

• Support potential upgrades in order fulfilment hardware (e.g., barcode scanners).