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Sid Norwitz

There seems to be a lot of people who don't use Odoo for their accounting, in other words they use Quickbooks to handling their accounts and Odoo is just a customer facing platform where they can invoice customers, accept payment, and manage AR.  I have now wasted hours following the AI with no resolution.

I'm running Odoo 19 and trying to configure a payment process where payments recorded through a specific journal immediately mark invoices as "Paid," completely bypassing the "In Payment" status and any reconciliation steps. This is for a manual ACH payment method where funds are considered immediately settled.

My Goal: When I register a payment using my "ACH Payment" journal, the associated invoice should go directly from "Open" to "Paid," without ever showing "In Payment." I want to turn off all reconciliation for this specific payment flow.

Current Situation: Payments made via my "ACH Payment" journal (which is of "Cash" type) consistently result in invoices being marked "In Payment."

What I've Tried (and the issues encountered):

  1. Understanding "In Payment" and Reconciliation:

    • My understanding is that "In Payment" typically occurs when a journal's "Suspense Account" (or similar default account) is set to an account that expects reconciliation (e.g., a bank suspense account, or an account with "Allow Reconciliation" checked).
    • The "Transaction Feeds" setting on a journal can also influence this, indicating if external statements are expected.

  2. Attempted Solution 1: Modifying the Existing Journal's Accounts

    • Action: I tried to change the "Suspense Account" (or "Default Account") in my "ACH Payment" journal from "101402 Bank Suspense Account" to a more direct cash/bank account.
    • Issue: The "101402 Bank Suspense Account" itself does NOT have "Allow Reconciliation" checked. However, even with this, payments still go "In Payment."
    • Further Issue:* When I tried to create a *new account of "Cash" or "Bank" type (where the "Allow Reconciliation" option disappears, which is desired behavior), this new account **does not appear as an option to select in the "Suspense Account" or "Default Account" fields of my "ACH Payment" journal. This suggests a restrictive domain filter on those selection fields.

  3. Attempted Solution 2: Creating a Brand New "Cash" Journal and Account

    • Action:

      • Created a new account in Chart of Accounts:

        • Name: "Direct ACH Receipts"
        • Type: "Cash" (the "Allow Reconciliation" option disappeared, as expected)

      • Created a new journal:

        • Name: "Direct ACH Payments"
        • Type: "Cash"
        • Set "Default Debit Account" and "Default Credit Account" to "Direct ACH Receipts."
        • For the "Suspense Account" field in this new journal, the "Direct ACH Receipts" account still did not appear as an option to select.
    • Issue: Even with a completely fresh "Cash" account and "Cash" journal setup, I cannot link the journal to the desired non-reconcilable cash account due to the selection filter. When I process a payment through this new journal (using a generic "Current Assets" account for suspense as a temporary measure), invoices still go "In Payment."

Summary of the Problem: I cannot seem to configure any journal to bypass the "In Payment" status. Even when creating new "Cash" type accounts (which inherently don't allow reconciliation) and new "Cash" type journals, I am unable to select these new accounts in the journal's "Suspense Account" or "Default Account" fields. This indicates a strong, possibly hard-coded or module-driven, domain filter or system behavior in Odoo 19 that is forcing all payments through a reconciliation flow.

Has anyone encountered this in Odoo 19, or can offer insights into how to truly disable the "In Payment" status and reconciliation for a specific payment journal? I'm looking for a way to have payments go directly to "Paid."

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Tumbi Joseph

Are you not willing to explore development options?

Sid Norwitz
Penulis

Oluwatumbi Joseph - Don't know what you mean by that.  We have been on Odoo for a week.  I have searched through this forum and found multiple people talking about not using Odoo for accounting purposes.  There should be a clear and easy way to mark invoices paid without going through a bunch of steps to reconcile.  

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Muhammad Farooq Iqbal
Jawaban Terbai

In Odoo 19, this is expected behavior.

When you Register Payment, the invoice normally becomes In Payment first. It becomes Paid only after the payment is reconciled/matched with the bank or cash transaction. Odoo’s own documentation says that after registering a payment, the invoice/bill status is In payment, and reconciliation finalizes the workflow and marks it Paid.

So you generally cannot “turn off” this flow per journal in standard Odoo 19.

Best options:

  1. Use the normal bank/cash reconciliation flow.
  2. Import/create the bank/cash transaction and reconcile it immediately.
  3. Use automatic reconciliation rules to reduce manual work.
  4. If you truly need instant Paid without reconciliation, it would require customization, but it is not recommended because it bypasses Odoo’s accounting workflow.

The account selection limitation is also normal, because Odoo expects outstanding/payment accounts suitable for the payment flow.

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Zehntech Technologies Inc.
Jawaban Terbai

Hello, 

Based on your description, this is not the expected behavior for a typical Cash journal workflow.

In Odoo, invoices usually remain "In Payment" when payments are routed through Outstanding Receipts/Payments or other intermediary accounts that require reconciliation. If your goal is to have invoices move directly from Open to Paid, the payment journal and payment method must post directly against the receivable without using those intermediary accounts.

Since you've already created a Cash journal and are still seeing "In Payment", I would specifically review:

  • Outstanding Receipts/Payments accounts configured on the journal
  • The payment method being used when registering the payment
  • Any localization or custom modules that may be enforcing the reconciliation workflow

The fact that certain Cash/Bank accounts are not available for selection is usually due to Odoo's account-type restrictions on those fields rather than the reconciliation setting itself.

If this is a standard Odoo 19 database with no customizations, it should be possible to configure a payment flow that marks invoices as Paid immediately. However, the exact journal and payment method setup would need to be reviewed.

Hope this works for you! If you need any help implementing this or want a more optimized approach, feel free to reach out for further discussion.

Regards,

Zehntech Technologies Inc.

santosh.sekwadia@zehntech.com

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Cybrosys Techno Solutions Pvt.Ltd
Jawaban Terbai
Hi,

In Odoo 19, the "In Payment" status is not determined solely by whether the journal is of type Cash or whether the underlying account allows reconciliation. It is primarily driven by the payment workflow and the use of outstanding receipts/payments accounts. As long as a payment is posted to an intermediate account before reaching the final liquidity account, the invoice will remain "In Payment" until the related entries are reconciled.

If your goal is to have invoices move directly to "Paid", you should review the payment method configuration and the accounts used for outstanding receipts/payments. A payment registered directly against the final liquidity account, without passing through an outstanding account, can result in the invoice being marked as paid immediately. However, Odoo's standard accounting flow is designed to preserve reconciliation and bank matching processes, so bypassing them completely may not be supported for all payment methods.

If you are using Odoo primarily as an invoicing and AR platform while accounting is handled externally, you may want to consider a custom payment workflow or customization of the invoice payment state logic. In standard Odoo, the "In Payment" status is generally expected behavior whenever the payment flow anticipates a later reconciliation step, even for journals of type Cash.

Hope it helps

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