RedTag Pvt Ltd

RedTag (Pvt.) Ltd. (RTPL) is a leading provider of Information & Communication Technology (ICT) solutions and services in Pakistan. Renowned for its innovative approach, RTPL specializes in designing, developing, and supporting cutting-edge ICT infrastructure, applications, and services that help clients achieve their strategic business goals.

With a team of certified and experienced professionals, RedTag ensures the highest level of customer satisfaction through quality solutions, timely delivery, and an unwavering commitment to excellence. What truly sets RTPL apart is its exemplary after-sales support, making it a trusted technology partner for businesses nationwide.

To scale its operations and provide seamless service delivery, RedTag has implemented Odoo ERP, enabling streamlined coordination across all departments and client-facing activities.

The company uses the following Odoo modules:

• Sales to manage quotations, proposals, and client contracts

• Purchase for efficient vendor management and procurement workflows

• Inventory to track ICT equipment, components, and consumables

• Accounting for real-time financial reporting and compliance

• Employee to handle HR operations, onboarding, and staff records

• Payroll to process employee compensation with full compliance

• Attendance for workforce presence and shift tracking

• Helpdesk to manage support tickets and client issues efficiently

• Field Services to coordinate on-site installations and technical support

• Appointments to schedule client consultations and technical visits

• Calendar to organize internal meetings, project timelines, and service schedules

• Projects to manage service delivery, development timelines, and milestones

• Planning to allocate resources and track team performance across engagements