ARYA VAIDYA SALA KOTTAKKAL

Arya Vaidya Sala Kottakkal faced challenges in managing patient appointments and organizing treatment-related documents. To address this, Oodu Implementers implemented an integrated Odoo solution using the Helpdesk, CRM, Documents, and Survey modules. With this setup, any email sent by a patient requesting consultation automatically creates a helpdesk ticket, ensuring timely follow-up and proper tracking. The solution also centralises patient documents and streamlines coordination between departments, resulting in smoother appointment management and improved patient service.