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databaseodoo
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jose duque

Im trying to connect to to openhrms with "http:MY_IP:8069" but the web page says: "Internal Server Error
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application."

When I went to check the logs, it appeared the error "odoo.sql_db: Connection to the database failed".


How can I fix this? Thank you

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Nao possuo empresa, Hugo
Best Answer

It seems that Odoo is unnable to connect to postgreSQL, this may have several reasons:

  • Is postgres working and running? If you use windows press Windows Key + R, type "services.msc" and check if service called PostgreSQL_For_Odoo is running
  • If Odoo was working and you did something and started getting this error, than try to check if what you did caused Odoo to stop communicating with postgre. That may be the case if you edited odoo.conf file and removed the credencials
  • You may also want to check if the user "db_user" on odoo.conf file exists on the postgreSQL
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