Hi Pravitha, first of all that for your support. I checked the wkhtmltopdf version and I have the same version mentioned 0.12.1 and I checked the web.base.url I had the value as http://helptech:80 and changed it to http://localhost:80 and we have the same behaviour, there is no header and footer in the pdf document. Do you have any other thoughts regardings this?

Thanks in advance.

Regards,

First you have to check which version of wkhtmltopdf is installed in your system using the below command in the terminal:

wkhtmltopdf -V

The version should be wkhtmltopdf 0.12.1

If the above step is fine then goto  

Settings--> Technical --> Parameters --> System Parameters--> find web.base.url and set its value to http://0.0.0.0<portno_of_odoo>

eg: in my case : http://localhost:8069

Then save and refresh the page and try to print, it should work.