Business Analyst - e-Commerce Expert

About the job

As Business Analyst, you will implement Odoo. You'll be in direct touch with the clients to help them with the good use of all Odoo Marketing apps (CRM, Marketing automation, Email Marketing, ...). Therefore, you will analyze their needs, design the solution, configure their flows as well as deliver personal training sessions. You will be at the front seat to ensure the project is delivered on time and on budget. Basically, you will be responsible to deliver the best management solution to your customers! As a Business Consultant, you will also support the growth of our partner network. You will help & coach our partners, from all around the world, to implement their customers projects and to become Odoo Experts.

Besides, as a Website/Marketing Expert​, you will push the boundaries of mastery by specializing yourself in a cohesive set of apps, combining it with in-depth business knowledge. You will receive regular training to keep on increasing your proficiency in Odoo, both at a functional and technical level, as well as developing a clear understanding of the field realities in which you are going to operate during your projects.  

With this double-hat, you will join our center of excellence aiming at supporting our business services, increasing our community knowledge and putting your application(s) on the map. Among other activities, you will: 

• Be a reference point for the business analysts' team by supporting, coaching and training them; 
• Collaborate with our Product Owners to transmit customer and partner feedback; 
• Support our Sales and Marketing teams develop your apps reputation; 
• Be highly involved in the Odoo Experience, our annual event; 
• Develop new service offerings on top of the existing ones; 
• And many more … 

This role is challenging, but intellectually stimulating, and profoundly rewarding since you help our customers, partners and colleagues take the best advantage of our E-Commerce/Website suite of apps. Despite the specialization, the diversity of missions makes everyday a different experience. 

In the very first weeks, you will quickly get involved in your first projects receiving the support of more experienced colleagues, going through an onboarding of 6 months in our Quickstart team. You will progressively increase your level of autonomy but never forget that two heads are better than one! You won't have time to get bored as each project is different (industry, scope, etc.)